Accredited course Outline
Date retreived
22/07/2026 1:24 PM AWST
22/07/2026 1:24 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Financial Services Operations (Traineeship)
Certificate III in Financial Services Operations (Traineeship)
Accredited course
National Code:
8150
8150
State Code:
3644
3644
TGA Status:
Draft
Draft
DTWD Status:
Approved
Approved
State Implementation and Classification
Approved Date
Field of Education
081101 - Banking And Finance
AQF Level
Certificate III in
Nominal Hours
510
Duration
Unspecified
Stream of Study
Complete "Other Skills" Course (3222)
Accredited Date
18/01/1999
Expiry Date
27/02/2002
VET Act Classifier
B
VET Act Conditions
Description
This traineeship provides broad based training for people for employment as a financial service sector worker or a customer service officer within the financial services sector.
Schedule
1. CORE
National Core - all modules must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 23071 | NOS211 | (30wpm) Keybrdng Spd &acc | 51 | Module |
| 23060 | NOS124V2 | Accounting to Trial Balance | 51 | Module |
| 23029 | NOS128V2 | Business Correspondence - Simple Drafts | 10 | Module |
| 23021 | NOS118V2 | Computer Operations - Data Retrieval | 11 | Module |
| 23043 | NOS215V2 | Database Fundamentals | 20 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 23019 | NOS116 | Keyboarding - Techniques & Operation | 34 | Module |
| 23015 | 23015 | 10 | Module | |
| 23020 | NOS117 | Numeric Keypad | 4 | Module |
| 23018 | NOS110V2 | Occupational Health & Safety in the Office | 8 | Module |
| 23017 | 23017 | Office Equipment - Routine Tasks | 10 | Module |
| 23016 | NOS108V2 | Records Handling | 14 | Module |
| 23044 | NOS216V2 | Spreadsheet Fundamentals | 20 | Module |
| 23027 | 23027 | Telephone Operations | 8 | Module |
| 23068 | NOS222V2 | Word Processing - Functions | 17 | Module |
| 65009 | NCS001 | Workplace Communication | 34 | Module |
2. CORE
Industry Specific Core - all modules must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31359 | FNS004 | Basic Accounts Procedure & Commercial Apps | 40 | Module |
| 31360 | FNS005 | Business Law for Financial Institutions | 70 | Module |
| 31358 | FNS003 | Customer Relations | 20 | Module |
| 31383 | FNS008 | Introduction to Business Law for Financial Institutions | 25 | Module |
| 31357 | FNS002 | Introduction to the Finance Industry | 20 | Module |
| 31361 | FNS006 | Security | 10 | Module |
| 31356 | FNS001 | Work Environment | 20 | Module |
3. ELECTIVES
The following electives may be undertaken in addition to the core -
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 23061 | NOS219 | Accounting Basic Reports | 34 | Module |
| 23041 | NOS213 | Computer Operations | 17 | Module |
| 23099 | NOS235V2 | Desktop Publishing - Functions | 17 | Module |
| 23106 | NOS139V2 | Meetings - Organisation | 17 | Module |
| 23084 | NOS236V2 | Office Supervision | 34 | Module |
| 65006 | NCS007 | Presenting Information | 16 | Module |
| 23048 | NOS305V2 | Text Production | 34 | Module |
| 23042 | NOS214V2 | Word Processing for Operators | 51 | Module |
| 65004 | NCS004 | Work Team Communication | 34 | Module |
| 23024 | NOS121V2 | Work\personal Effectiveness | 8 | Module |
| 23045 | NOS142V2 | Workplace\team Effectiveness | 17 | Module |
| 65013 | NCS006 | Writing Workplace Documents | 17 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C084 | FNB30199 | Certificate III in Financial Services | Qualification |
VET Info Notes
GENERAL NOTES
1. This course is copyright to Australian Training Products Ltd, GPO Box
5347BB Melbourne, VIC 3001.
Training Providers who wish to deliver this program must obtain written
approval from the proponent
and be registered by their State accrediting body.
2. The course was originally accredited in Queensland from 28/02/97 to
27/02/2002.
3. This course was entered on to the CMS by Central Metropolitan College of
TAFE on 26//10/99.
1. This course is copyright to Australian Training Products Ltd, GPO Box
5347BB Melbourne, VIC 3001.
Training Providers who wish to deliver this program must obtain written
approval from the proponent
and be registered by their State accrediting body.
2. The course was originally accredited in Queensland from 28/02/97 to
27/02/2002.
3. This course was entered on to the CMS by Central Metropolitan College of
TAFE on 26//10/99.