Accredited course Outline
22/07/2026 6:23 AM AWST
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Certificate II in Automotive (Clerical)
Certificate II in Automotive (Clerical)
1225
3408
Draft
Approved
State Implementation and Classification
Description
This is one of a series of courses which aims to provide learners with
vocational qualifications that are nationally recognised by both the automotive
industry and recognition authorities. It is intended that this series will be
used as a basis for employment within the automotive industry and/or further
education and training.
This course specifically aims to provide students with the knowledge and skills
of the Automotive Clerical industry, so that they are able to perform
“competencies (which) are normally used within established routines, methods
and procedures, in some cases involving discretion and judgement about possible
actions. (Where) work is likely to be under routine supervision with
intermittent checking”. ASF Level 2 National Competency Standards, Policy and
Guidelines, Second Edition (1992), p. 17.
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31601 | NAB001 | Communications & Industrial Relations | 18 | Module |
| 31602 | NAB002 | Occupational Health and Safety | 18 | Module |
2. CORE
AUTOMOTIVE CLERICAL VOCATIONAL SPECIFIC STREAM
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31540 | AEV220 | Automotive Forms and Procedures | 20 | Module |
| 23021 | NOS118V2 | Computer Operations - Data Retrieval | 11 | Module |
| 23063 | NOS134V2 | Financial Source Documents | 10 | Module |
| 31514 | AEV118 | Handling Cash and Credit | 12 | Module |
| 31539 | AEV112 | Introduction to the Industry (Automotive Clerical) | 15 | Module |
| 23015 | 23015 | 10 | Module | |
| 23020 | NOS117 | Numeric Keypad | 4 | Module |
| 23023 | NOS120V2 | Office Role & Functions | 8 | Module |
| 23067 | NOS132 | Office Supplies | 10 | Module |
| 65006 | NCS007 | Presenting Information | 16 | Module |
| 23069 | NOS137V2 | Reception Protocol | 17 | Module |
| 23016 | NOS108V2 | Records Handling | 14 | Module |
| 23066 | NOS302V2 | Records Maintenance | 5 | Module |
| 23036 | NOS208V2 | Records Processing | 5 | Module |
| 23027 | 23027 | Telephone Operations | 8 | Module |
3. ELECTIVES
AUTOMOTIVE CLERICAL
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31542 | AEV213 | Automotive Finance and Insurance | 6 | Module |
| 31541 | AEV127 | Automotive Measuring Instruments | 8 | Module |
| 31506 | AEV114 | Basic Stock Control | 8 | Module |
| 23072 | NOS240V2 | Bookkeeping - Accounts Payable | 17 | Module |
| 23073 | NOS241V2 | Bookkeeping - Accounts Receivable | 17 | Module |
| 31509 | AEV121 | Catalogues and Microfiche | 15 | Module |
| 31507 | AEV116 | Customer Sales and Merchandising | 24 | Module |
| 31508 | AEV117 | Customer Service, Profit and Competition | 8 | Module |
| 23043 | NOS215V2 | Database Fundamentals | 20 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 23019 | NOS116 | Keyboarding - Techniques & Operation | 34 | Module |
| 23077 | NOS234V2 | Payroll - Computerised | 17 | Module |
| 23070 | NOS135 | Payroll - Manual | 10 | Module |
| 31515 | AEV119 | Receipt and Dispatch of Goods | 8 | Module |
| 23044 | NOS216V2 | Spreadsheet Fundamentals | 20 | Module |
| 65013 | NCS006 | Writing Workplace Documents | 17 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| E105 | AUR20199 | Certificate II in Automotive (Administration - Clerical) | Qualification |