Certificate I in Retail Selling Skills

Accredited course Outline

Date retreived
22/07/2026 10:50 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Accredited course

National Code:
12852WA

State Code:
5813

TGA Status:
Replaced

DTWD Status:
Replaced

State Implementation and Classification

Approved Date

Field of Education

0805 - Sales And Marketing

AQF Level

Certificate I in

Nominal Hours

Duration

Unspecified

Stream of Study

Complete "Other Skills" Course (3222)

Accredited Date

04/03/1998

Expiry Date

31/12/2000

VET Act Classifier

VET Act Conditions

Description

This course aims to provide skills specifically related to developing a customer oriented focus, identifying customer needs and applying effective selling techniques. The program is for persons currently working in a sales capacity, who have identified the need to further develop their selling skills or who have had previous experience and need to update their skills.

The course will provide the learner with the knowledge, skills and attitudes to:

- employ effective sales techniques
- provide participants with the concepts, attitudes and practices that
they can use to improve sales performance.

Schedule

1. CORE

State Code	Title	Hours	Type
17178	Advise On Products and Services Ret015	27	Module
17179	Merchandise Products Ret013	36	Module
17177	Sell Products and Services Ret014	18	Module
17171	Work Effectively in A Retail Environment Ret004	18	Module

No information

VET Info Notes

GENERAL NOTES

1. This course is the copyright of the Western Australian Department of
Training on behalf of the
Crown. Training providers who wish to deliver this program must be
registered by their State
accrediting body.

2. The proponent for this course is the West Coast College of TAFE on
behalf of the WA
Department of Training. The course was originally accredited by the
Training Accreditation Council
(TAC) in Western Australia from 4-3-98 to 31-12-2000. It has been
placed on the National Register
as code 12852WA.

3. Further information on this program may be obtained from the Manager,
Training Products
Information Service (TPIS) at the WA Department of Training or the
Director, Academic Services,
West Coast College of TAFE, 35 Kendrew Crescent, Joondalup, WA, 6027
(telephone:
[08] (9233 1000).