Module Outline
Information current as of
17/10/2026 10:07 PM AWST
17/10/2026 10:07 PM AWST
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Conduct basic workplace oral communication in a language other than English
Conduct basic workplace oral communication in a language other than English
Module
National Code
NAT10949002
NAT10949002
State Code
AZ197
AZ197
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
01/10/2021
Field of Education
091599 - Language And Literature, N.e.c.
Nominal Hours
70
Description
This unit describes the skills and knowledge required for basic verbal communication in a language other than English.
“Basic” refers to communication that is predictable, structured and involves common workplace verbal exchanges such as greetings, introductions, directions and simple instructions.
The unit covers using culturally appropriate expressions, speaking and listening skills to communicate predictable and structured information in workplace settings.
The unit applies to those working with people who speak a language other than English.
The outcomes described in this unit relate to:
- the Common European Framework of Reference (CEFR) descriptors for speaking and listening at level A1 - A2 (Basic User)
- the International Second Language Proficiency Rating (ISLPR) for speaking and listening at level 1+/2. (Able to satisfy immediate, predictable needs using predominantly formulaic language)
No occupational licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
“Basic” refers to communication that is predictable, structured and involves common workplace verbal exchanges such as greetings, introductions, directions and simple instructions.
The unit covers using culturally appropriate expressions, speaking and listening skills to communicate predictable and structured information in workplace settings.
The unit applies to those working with people who speak a language other than English.
The outcomes described in this unit relate to:
- the Common European Framework of Reference (CEFR) descriptors for speaking and listening at level A1 - A2 (Basic User)
- the International Second Language Proficiency Rating (ISLPR) for speaking and listening at level 1+/2. (Able to satisfy immediate, predictable needs using predominantly formulaic language)
No occupational licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
General notes
No information
No information
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGR19 | 10949NAT | Certificate II in Applied Language | Accredited course |