Module Outline
Date retreived
23/07/2026 5:20 AM AWST
23/07/2026 5:20 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Veterinary Office Management
Veterinary Office Management
Module
National Code
VN2-11
VN2-11
State Code
47984
47984
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
11/08/1994
Field of Education
080101 - Accounting
Nominal Hours
27
Description
To further provide learners with advanced knowledge and practical skills for
the veterinary reception area.
the veterinary reception area.
Range of Variables
This module may be delivered in a classroom equipped with the necessary clinic
or simulated clinic facilities, using a combination of lecture and practical
activities. Delivery will be off-the-job and may include face-to-face methods,
self-paced or student-centred learning. Skills practice will take place
on-the-job and will be assessed by independent assessors and employers.
or simulated clinic facilities, using a combination of lecture and practical
activities. Delivery will be off-the-job and may include face-to-face methods,
self-paced or student-centred learning. Skills practice will take place
on-the-job and will be assessed by independent assessors and employers.
Evidence Guide
Internal Assessment 100%
Competence will be assessed under each assessment criteria given for each
learning outcome and according to the stated conditions.
Assessment methods may include:
- observation, demonstration, written and/or oral questioning, written
and/or oral presentations or assignments set to specified criteria and
timelines.
Assessment may be conducted for each individual learning outcome if
appropriate, but where possible a holistic assessment method is preferred. The
processes may be conducted individually or in a team environment, and to
conditions set and clearly defined by the provider or workplace trainer.
This module may be delivered in a classroom with the necessary clinic or
simulated clinic facilities. The learner will have access to:
- A classroom or other suitable learning environment
- A supply of veterinary merchandise
- A fully equipped reception centre, including computer and fax machine.
Competence will be assessed under each assessment criteria given for each
learning outcome and according to the stated conditions.
Assessment methods may include:
- observation, demonstration, written and/or oral questioning, written
and/or oral presentations or assignments set to specified criteria and
timelines.
Assessment may be conducted for each individual learning outcome if
appropriate, but where possible a holistic assessment method is preferred. The
processes may be conducted individually or in a team environment, and to
conditions set and clearly defined by the provider or workplace trainer.
This module may be delivered in a classroom with the necessary clinic or
simulated clinic facilities. The learner will have access to:
- A classroom or other suitable learning environment
- A supply of veterinary merchandise
- A fully equipped reception centre, including computer and fax machine.
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 4134 | Veterinary Nursing | Accredited course |