Module Outline

Date retreived
22/07/2026 12:49 PM AWST

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Communicate cyber security incidents within an organisation

Communicate cyber security incidents within an organisation

Module
National Code
VU23288
State Code
AZ596
DTWD Status
Approved
State Implementation and Classification
Approved Date
08/06/2023
Field of Education
029901 - Security Science
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to communicate the effects of cyber security incidents to appropriate personnel in an organisation.

It requires the ability to use communication skills to effectively contribute as a team member dealing with cyber security incidents for an organisation. It also includes gathering and sorting the appropriate information and presenting it to different groups and/or individuals in an organisation.

The unit is applies to persons working as cyber security practitioners and supports their ability to communicate effectively in an organisation.

No licensing or certification requirements apply to this unit at the time of accreditation.
No information
No information
Elements and Performance Criteria
Compile information on key groups who need to be notified on security breeches
  • Information on the organisation’s ethical practices and security policies is sought and examined
  • Organisational personnel structure documents are identified and collated
  • Decision making responsibilities for each organisational group are interpreted and clarified
  • Process of escalating an incident to appropriate organisational group/s is identified
  • Negotiation process with appropriate groups to address cyber incidents is implemented
Collate information on communication styles
  • Different communication styles are identified and compared
  • Appropriate communication style is identified to explain impact of an incident to different organisational groups and individuals
Address cyber security incidents
  • Data sources to detect incidents are selected
  • Risk impact of the incidents is assessed
  • Functional tasks within the team are allocated
  • Communication expectations within the incident team are determined
  • Process for engaging external skilled personnel to deal with incidents is clarified
Monitor the team’s effectiveness and communication during an incident
  • Team functionality is monitored
  • Decision making and communication within the team is monitored
  • Group decision making processes are evaluated and monitored and changes implemented if required
  • Effectiveness of utilising external or extra specific skilled personnel to deal with incidents is assessed
  • Welfare of the staff involved with the incident is monitored
Formulate and present appropriate presentations and reports to an organisation
  • Appropriate presentations and reports are prepared for each defined organisational decision making group
  • Effects of high risk incidents are communicated to relevant organisational decision making groups
  • Feedback from individuals and groups regarding the effectiveness of the incident handling process is reviewed in order to affect incident handling policy improvements if required
Replaces
State Code National Code Title Type
AX646 VU22240 Communicate cyber security incidents within the organisation Unit of competency
Associated Qual/Courses
State Code National Code Title Type
BGT52 22610VIC Advanced Diploma of Cyber Security Accredited course