Module Outline
Date retreived
22/07/2026 9:49 AM AWST
22/07/2026 9:49 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Veterinary Reception
Veterinary Reception
Module
National Code
State Code
47358
47358
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
Field of Education
080901 - Secretarial And Clerical Studies
Nominal Hours
51
Description
To give students an awareness of the importance of
client service in veterinary practice.
To give students the basic client-handling,
reception and presentation skills required in
veterinary practice.
To give students general guidelines for dealing with
some emergency situations occurring in veterinary
practice.
client service in veterinary practice.
To give students the basic client-handling,
reception and presentation skills required in
veterinary practice.
To give students general guidelines for dealing with
some emergency situations occurring in veterinary
practice.
No information
Evidence Guide
One written examination of two hours duration 50%
Internal Assessment:
Assignments 30% Practical
Tests 20%
Students must pass BOTH sections.
Examination 50%
One written examination of two hours duration
consisting of:
- short answers
20%
- one paragraph
- short essay
30%
Internal Assessment
Two assignments (15% each): 30%
Assignment 1 on Topics 1, 2, 3 or 4.
Assignment 2 on oral presentation on selected
subject from Topics 5, 6, 7, 8 or 9.
Two practical tests (10% each): 20%
Test 1 on selected areas from Topics 2, 3 or 4.
Test 2 on selected areas from Topics 5, 6, 7, 8 or
9.
All practical tests to be conducted in actual or mock-up veterinary reception
area.
Internal Assessment:
Assignments 30% Practical
Tests 20%
Students must pass BOTH sections.
Examination 50%
One written examination of two hours duration
consisting of:
- short answers
20%
- one paragraph
- short essay
30%
Internal Assessment
Two assignments (15% each): 30%
Assignment 1 on Topics 1, 2, 3 or 4.
Assignment 2 on oral presentation on selected
subject from Topics 5, 6, 7, 8 or 9.
Two practical tests (10% each): 20%
Test 1 on selected areas from Topics 2, 3 or 4.
Test 2 on selected areas from Topics 5, 6, 7, 8 or
9.
All practical tests to be conducted in actual or mock-up veterinary reception
area.
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 4131 | Veterinary Nursing | Accredited course |