Module Outline

Date retreived
22/07/2026 2:04 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Credit Interviewing Techniques

Credit Interviewing Techniques

Module
National Code
State Code
17678
DTWD Status
Approved
State Implementation and Classification
Approved Date
Field of Education
081101 - Banking And Finance
Nominal Hours
34
Description
To develop and practice a variety of
techniques for use in planning and
conducting an effective credit
interview.
To develop and practice a range of interpersonal skills such as communication,
sensitivity, negotiation, assertiveness and conflict resolution for use during
an interview.
No information
Evidence Guide
Internal Assessment 100%

Continuous assessment to comprise:

- A 50% component for evaluation of credit interview role
plays
- A 50% component for project work.

NOTE: Students must obtain a pass in both components of the continuous
assessment.
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
State Code National Code Title Type
8181 Credit Management Accredited course