Qualification Outline
22/07/2026 4:46 AM AWST
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Certificate III in Health Service Assistance (Client/Patient Services)
Certificate III in Health Service Assistance (Client/Patient Services)
HLT31602
C471
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 11/12/2001 | Current | Approved |
Description
Schedule
1.
13 units must be completed to achieve the Certificate III in Health Service Assistance (Client/Patient Services)
COMPULSORY UNITS - Learners to complete all units listed below
NOTE: *HLTCSD4A should only be delivered by a person who is currently registered in Division 1 with the Nurses Board of WA. *HLTCSD5A should only be delivered by a physiotherapist or someone who has appropriate certification in Manutension Training.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C4963 | HLTCSD5A | Assist with client/patient movement | 20 | Unit of competency |
| C3523 | BSBCMN203A | Communicate in the workplace | 30 | Unit of competency |
| C5060 | HLTIN1A | Comply with infection control policies and procedures | 30 | Unit of competency |
| C5040 | HLTHIR2A | Contribute to organisational effectiveness in the health industry | 40 | Unit of competency |
| C5056 | HLTHSE1A | Follow the organisation's occupational health and safety policies | 30 | Unit of competency |
| C4959 | HLTCSD1A | Maintain high standards of patient and client services | 20 | Unit of competency |
| C3537 | BSBCMN302A | Organise personal work priorities and development | 30 | Unit of competency |
| C4962 | HLTCSD4A | Support the care of clients and/or patients | 150 | Unit of competency |
| C3524 | BSBCMN204A | Work effectively with others | 20 | Unit of competency |
2.
PLUS (2) two units from the Health Services Assistance and/or Health Support Services group with nominal AQF III alignment according to that listed in this outline:
* Allied Health Assistance* Client/Patient Service Delivery* Operating Theatre Support* Pathology* Pharmacy
* Nutrition and Dietetic Support
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C5016 | HLTFS4A | Provide ward or unit-based food preparation and distribution services | 30 | Unit of competency |
| C4964 | HLTCSD6A | Respond effectively to difficult or challenging behaviour | 15 | Unit of competency |
3.
ELECTIVES - Learners to complete (2) two elective units which may be selected from:
* Health Training Package units available at Certificate III
* Community Services Training Package units available at Certificate III
* Other national Training Package units available at Certificate III
NOTE: HLTFA1A must be delivered by personnel who meet the Australian Resuscitation Council Guidelines
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C5006 | HLTFA1A | Apply basic First Aid | 20 | Unit of competency |
| C5059 | HLTHSE4A | Follow safe manual handling practices | 40 | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D048 | HLT32507 | Certificate III in Health Services Assistance | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to STARS by Central TAFE on 10/04/03.