Qualification Outline
Date retreived
22/07/2026 12:44 AM AWST
22/07/2026 12:44 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Advanced Diploma of Customer Contact Management
Advanced Diploma of Customer Contact Management
Qualification
National Code:
ICT60102
ICT60102
State Code:
AXL7
AXL7
TGA Status:
Deleted
Deleted
DTWD Status:
Archived
Archived
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
Approved Date
—
Stream of Study
VET Act Classifier
C
Nominal Hours
0
Duration
Unspecified
VET Act Conditions
—
Description
Schedule
No information
No information
No information
Entry Requirements
No information
Traineeships and Apprenticeships