Qualification Outline
22/07/2026 4:42 AM AWST
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Certificate IV in Financial Services (Credit Management & Mercantile Agents)
Certificate IV in Financial Services (Credit Management & Mercantile Agents)
FNB40399
C154
Deleted
Archived
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 30/06/1999 | Current | Archived |
Description
Schedule
1. CORE
PRE-REQUISITE UNITS OF COMPETENCY: DEMONSTRATION OF THE SIX CORE UNITS FROM THE CERTIFICATE III IN FINANCIAL SERVICES AND ANY PRE-REQUISITES STATED WITHIN EACH UNIT LISTED BELOW- COMMON SKILLS - PROMOTE CUSTOMER/CLIENT SERVICE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C1318 | FNBMERC06A | Initiate debt recovery | 40 | Unit of competency |
| C1257 | FNBCOM11A | Resolve disputes | 30 | Unit of competency |
2. CORE
ADMINISTER FINANCIAL/BUSINESS OPERATIONS & MONITOR COMPLIANCE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C1228 | FNACRM08B | Manage accounts | 20 | Unit of competency |
| C1225 | FNACRM05B | Manage bad/doubtful debts | 40 | Unit of competency |
3. CORE
ANALYSE INFORMATION AND REPORTING
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C1255 | FNBCOM09A | Collate information and prepare reports | 20 | Unit of competency |
4. ELECTIVES
SPECIALIST SKILLS AREA - CHOOSE ANY FIVE OF THE FOLLOWING RECOMMENDED UNITS- NOTE: FNAMERCO5B IS COMPULSORY UNIT FOR THE MERCANTILE AGENTS SECTOR, BUT CAN BE AN ELECTIVE FOR CREDIT MANAGEMENT
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C1270 | FNBFIN69A | Analyse and comment on management reports | 30 | Unit of competency |
| C1317 | FNAMERC05B | Develop and document case recommendations | 20 | Unit of competency |
| C1227 | FNACRM07B | Establish securities to minimise risk | 20 | Unit of competency |
| C1223 | FNACRM03B | Evaluate credit applications | 30 | Unit of competency |
| C1226 | FNACRM06B | Facilitate compliance with statutory, legislative and legal requirements | 60 | Unit of competency |
| Y0011 | BSXFMI404A | Participate in, lead and facilitate work teams | 50 | Unit of competency |
| C1268 | FNBFIN67A | Produce management reports to enable effective decision making | 60 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| 8182 | 7810 | Certificate IV in Business (Credit Control) | Accredited course |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C698 | FNS40304 | Certificate IV in Financial Services (Credit Management) | Qualification |
VET Info Notes
1. This qualification is a representation of the qualification FNB40399
taken from the Financial Services
Training Package (FNB99) which should be consulted for full
descriptions of its requirements.
FNB40399 is endorsed till the 30/06/2002.
2. This qualification is the copyright of The Australian National
Training Authority. RTO's who
wish to deliver this qualification must be registered by their
State accrediting body.
3. Further information on this qualification is contained in the
Training Package available from
Australian Training Products Ltd., Tel: (03) 9639 9836.
4. This course was entered on to the CMS by Central TAFE on 08/12/2000.