Qualification Outline
22/07/2026 5:12 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Automotive (Sales - Service Station Operations)
Certificate II in Automotive (Sales - Service Station Operations)
AUR22199
E125
Deleted
Archived
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 13/09/1999 | Current | Archived |
Description
Schedule
1. CORE
Core units
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E1315 | AUR70314A | Contribute to workplace communication | 18 | Unit of competency |
| W1545 | AUR70421B | Establish relations with customers | 18 | Unit of competency |
| W1346 | AUR70125B | Follow workplace Occupational Health and Safety requirements | 18 | Unit of competency |
| W1544 | AUR70278B | Use and maintain workplace tools and equipment | 18 | Unit of competency |
2. CORE
Compulsory Stream
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E1223 | AUR41608A | Carry out cash and/or credit/funds transfer transactions | 36 | Unit of competency |
| E1221 | AUR41408A | Carry out console operations | 36 | Unit of competency |
| E1227 | AUR42008A | Carry out merchandising procedures | 36 | Unit of competency |
| E1228 | AUR42108A | Carry out sales of stock lines | 36 | Unit of competency |
| E1203 | AUR37608A | Carry out stock control procedures | 36 | Unit of competency |
| E0005 | THHGHS01A | Follow workplace hygiene procedures | 15 | Unit of competency |
| E1207 | AUR37927A | Identify automotive parts/ components/accessories | 36 | Unit of competency |
| E0001 | THHCOR01A | Work with colleagues and customers | 15 | Unit of competency |
3. ELECTIVES
To meet the requirements of this qualification, the learner must select 3 competency standard units, aligned to the enterprise needs, from AUR99, or any other nationally endorsed Training Package. Pre-requisite competency standards units for selected elective will count as an elective competency unless in the compulsory stream competencies units. Listed below are sample competency units that may meet the needs of the enterprise.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E1220 | AUR41303A | Apply sales procedures | 36 | Unit of competency |
| E1222 | AUR41508A | Carry out driveway service, manage forecourt and handle fuel dispensing | 44 | Unit of competency |
| E1317 | AUR70508A | Carry out manual handling operations | 18 | Unit of competency |
| E0004 | THHHCO01A | Develop and update hospitality industry knowledge | 25 | Unit of competency |
| C0024 | BSAORG101A | Follow established work schedules to achieve designated team/section goals | 10 | Unit of competency |
| C0010 | BSATEM301A | Negotiate with team members to allocate and complete tasks to achieve team goals | 15 | Unit of competency |
| C0022 | BSATEC101A | Operate a range of office equipment to complete routine tasks | 10 | Unit of competency |
| C0020 | BSACOM101A | Receive and pass on messages to facilitate communication flow | 5 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| 3418 | 0314 | Certificate II in Automotive (Service Station Operations) | Accredited course |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| W209 | AUR21105 | Certificate II in Automotive Sales | Qualification |
VET Info Notes
This qualification includes a number of electives, each with different nominal
hours. The total hours of this qualification can therefore vary depending on
the electives selected.
This training program is a representation of the qualification AUR22199 taken
from the Automotive Training Package AUR99
which should be consulted for full descriptions of requirements. AUR99 is
accredited until 30/08/2002.
1. This qualification is the copyright of The Australian National Training
Authority. RTOs who wish to deliver
this qualification must be registered by their State accrediting body.
2. Further information on this qualification is contained in the Training
Package available from
Australian Training Products Ltd, Tel: (03) 9630 9836.
3. This qualification was entered on to the CMS by the Training Products
and Information Services 20/10/00.