Business Management

Skill set Outline

Date retreived
22/07/2026 2:06 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Skill set

National Code
SITSS00034

State Code
AD476

TGA Status
Replaced

DTWD Status
Approved

National Endorsed, State Implementation and Classification

AQF Level

—

Field of Education

—

Skillset Type

National

Original TGA Release Date

03/03/2016

Current Release Date

03/03/2016

Current Release Number

1.00

Approved Date

22/12/2017

Transition Date

10/06/2023

Nominal Hours

400

Duration

1 Semester

Releases

Release Version	Release Date	TGA Status	DTWD Status
1.00	03/03/2016	Current	Approved

Pathway Information

Licensing / Regulatory Information

Skill Set Entry Requirements

A Current Qualification Release or associated Course does not exist.

Target Group

Suggested words for statement of attainment

General notes

Schedule

State Code	National Code	Title	Hours	Type
AWQ69	SITXCCS008	Develop and manage quality customer service practices	60	Unit of competency
AWQ28	SITXMGT002	Establish and conduct business relationships	60	Unit of competency
AWQ15	SITXWHS003	Implement and monitor work health and safety practices	30	Unit of competency
AWQ43	SITXHRM003	Lead and manage people	60	Unit of competency
AWQ63	SITXCOM005	Manage conflict	20	Unit of competency
AWQ54	SITXFIN003	Manage finances within a budget	30	Unit of competency
AWQ26	SITXMGT001	Monitor work operations	40	Unit of competency
AWQ52	SITXFIN004	Prepare and monitor budgets	50	Unit of competency
AUK28	BSBWRT401	Write complex documents	50	Unit of competency

Replaced By

State Code	National Code	Title	Type
AE837	SITSS00076	Business Management	Skill set