Unit of competency Outline
Date retreived
23/07/2026 3:31 AM AWST
23/07/2026 3:31 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage major incidents and emergencies
Manage major incidents and emergencies
Unit of competency
National Code
RIIERR504A
RIIERR504A
State Code
WB245
WB245
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
20/01/2010
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
20/01/2010
Nominal Hours
70
Description
This unit covers the management of major incidents and emergencies in resources and infrastructure industries. It includes: reviewing the systems; managing the incident and emergency response; accessing and responding to information, advice and support; applying post-incident management procedures; and auditing and reviewing the effectiveness of the incident and emergency management response.
Notes
Elements and Performance Criteria
1. Review emergency preparedness and response systems
- 1.1. Access, interpret and apply compliance documentation relevant to the management of major incidents and emergencies
- 1.2. Review the emergency preparedness plan and confirmed for relevance and timeliness on a regular basis
- 1.3. Review the organisational structure for the management of emergency preparedness and response for relevance and accuracy on a regular basis
- 1.4. Review emergency response procedures for management of classes of incident for relevance and accuracy on a regular basis
- 1.5. Confirm the emergency response procedures for management of decision-making processes and decision monitoring systems
- 1.6. Confirm plans with relevant stakeholders and specialists
2. Manage the incident/ emergency response
- 2.1. Access incident information receipt and recording systems in accordance with site requirements
- 2.2. Access and apply emergency response and evacuation plans and procedures in accordance with site requirements
- 2.3. Establish operations facilities, including communications to support them, in accordance with the emergency plan
- 2.4. Apply action planning processes to manage the situation/incident in accordance with the emergency plan
- 2.5. Identify and apply required services, personnel, equipment and resources for the incident in accordance with the emergency plan
- 2.6. Confirm and clarify roles and responsibilities, as specified in the emergency response and evacuation plans and procedures and communicated to all persons
3. Access and respond to information, advice and support
- 3.1. Bring together specialist technical and professional staff to review the situation
- 3.2. Plans are developed to deal with immediate areas of concern
- 3.3. Clarify and confirm individual's roles and responsibilities
4. Apply post-incident management procedures
- 4.1. Determine and establish post-incident management processes to investigate nature and cause of situation/incident in accordance with statutory and site requirements
5. Audit and review the effectiveness of the incident/emergency management response
- 5.1. Audit response systems for effectiveness and compliance with statutory and management plan standards
- 5.2. Audit incident/emergency management response processes for effectiveness and for compliance with worksite requirements
- 5.3. Audit recording systems for effectiveness and for compliance with the emergency preparedness and response plan
- 5.4. Respond promptly to instances of non-compliance or other discrepancies/deficiencies revealed by audit and modify the incident/emergency management system accordingly
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant compliance documentation may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
code of practice
Employment and workplace relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Types of incidents can be identified as:
chemical injury
entrapment
equipment damage
fire
fugative chemicals
inundation
irrespirable atmosphere
personnel injury or death
rock fall
unscheduled explosion
Incidents can be caused by:
aircraft accident
bulk-head collapse
explosives
flammable solids or liquids
Hazchem
inrush
mining induced subsidence
outburst
release of stored energy
seismic event
sulphide dust explosion
vehicle accidents
vehicle fire
Stakeholders and other consulting partners can include:
ambulance
board of directors
contractors
critical incident stress debriefing organisations
customers
emergency management and assistance organisations
employee representatives
employees
families
fire brigade
government mining authorities
hospital
insurance companies
local community
local government
manufacturers
medical staff
mines rescue service
police
specialist professionals
suppliers
Operations facilities are those which are set up to manage an incident and may include:
operations centre
press room
mortuary
muster areas
meeting rooms
Communications may include:
radio
telephone
telemetry
verbal
written
computers
runners
mirrors
signals
stench gas alarms/sirens
Required services may include:
internal worksite services and resources
contractors
suppliers
local community
manufacturers
inspectorate
police
mines rescue services
fire brigade
ambulance
medical staff
hospital
critical incident stress debriefing organisations
local emergency management organisations
local government
media
coroner's representative
security services
solicitors
workers' representatives
other worksites
experts such as engineers, scientists
down-hole camera
drill rigs
forensic
Equipment refers to that needed to control the incident and includes but is not restricted to:
rescue equipment
mining equipment
transport
specialised equipment from external sources
monitoring and analysis equipment
breathing apparatus
Resources may include, but are not limited to:
people
finance
equipment
environment
buildings/facilities
technology
information
Immediate areas of concern may include:
employee welfare
dealing with the media
legal issues
environmental aspects
informing the community
Post-incident management is:
the control of activities arising from an incident and can include:
legal advice
environmental aspects
critical incident stress debriefing
interviewing
investigations
witness interview statements
restoration of normal operations
media releases
public relations
employee welfare and family support
security of evidence
liaison with statutory/legal bodies
statutory investigations
review of emergency procedures
documentation of ongoing operations
restoration of emergency preparedness
Statutory requirements may include but are not limited to:
common law
coroner
dangerous goods
development of training policies/programs to aid compliance
emergency services
environmental
explosives
gas and petroleum
industrial relations
local government
minerals and extractive industry licensing
mines act
navigation
planning and assessment
road traffic
safety and health
trade practices
waterways
weights and measures
workers compensation/WorkCover
Audit is:
a systematic examination against defined criteria to determine whether activities and related results conform to planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve the organisation's policy and objectives
Relevant compliance documentation may include:
legislative, organisation and site requirements and procedures
manufacturer's guidelines and specifications
Australian standards
code of practice
Employment and workplace relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Types of incidents can be identified as:
chemical injury
entrapment
equipment damage
fire
fugative chemicals
inundation
irrespirable atmosphere
personnel injury or death
rock fall
unscheduled explosion
Incidents can be caused by:
aircraft accident
bulk-head collapse
explosives
flammable solids or liquids
Hazchem
inrush
mining induced subsidence
outburst
release of stored energy
seismic event
sulphide dust explosion
vehicle accidents
vehicle fire
Stakeholders and other consulting partners can include:
ambulance
board of directors
contractors
critical incident stress debriefing organisations
customers
emergency management and assistance organisations
employee representatives
employees
families
fire brigade
government mining authorities
hospital
insurance companies
local community
local government
manufacturers
medical staff
mines rescue service
police
specialist professionals
suppliers
Operations facilities are those which are set up to manage an incident and may include:
operations centre
press room
mortuary
muster areas
meeting rooms
Communications may include:
radio
telephone
telemetry
verbal
written
computers
runners
mirrors
signals
stench gas alarms/sirens
Required services may include:
internal worksite services and resources
contractors
suppliers
local community
manufacturers
inspectorate
police
mines rescue services
fire brigade
ambulance
medical staff
hospital
critical incident stress debriefing organisations
local emergency management organisations
local government
media
coroner's representative
security services
solicitors
workers' representatives
other worksites
experts such as engineers, scientists
down-hole camera
drill rigs
forensic
Equipment refers to that needed to control the incident and includes but is not restricted to:
rescue equipment
mining equipment
transport
specialised equipment from external sources
monitoring and analysis equipment
breathing apparatus
Resources may include, but are not limited to:
people
finance
equipment
environment
buildings/facilities
technology
information
Immediate areas of concern may include:
employee welfare
dealing with the media
legal issues
environmental aspects
informing the community
Post-incident management is:
the control of activities arising from an incident and can include:
legal advice
environmental aspects
critical incident stress debriefing
interviewing
investigations
witness interview statements
restoration of normal operations
media releases
public relations
employee welfare and family support
security of evidence
liaison with statutory/legal bodies
statutory investigations
review of emergency procedures
documentation of ongoing operations
restoration of emergency preparedness
Statutory requirements may include but are not limited to:
common law
coroner
dangerous goods
development of training policies/programs to aid compliance
emergency services
environmental
explosives
gas and petroleum
industrial relations
local government
minerals and extractive industry licensing
mines act
navigation
planning and assessment
road traffic
safety and health
trade practices
waterways
weights and measures
workers compensation/WorkCover
Audit is:
a systematic examination against defined criteria to determine whether activities and related results conform to planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve the organisation's policy and objectives
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for the management of major incidents and emergencies
implementation of procedures and techniques for the safe, effective and efficient management of major incidents and emergencies
the identification of the relevant information and scope of the work required to meet the required outcomes
the identification of viable options and the selection of options that best meet the required outcomes
working with others to undertake and complete the management of major incidents and emergencies
consistent successful management of major incidents and emergencies
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment to sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Assessment of this competency requires typical resources normally used in the work environment. Selection and use of resources for particular worksites may differ due to site circumstances.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge to apply in undertaking of the management of major incidents and emergencies
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate procedures and techniques for the safe, effective and efficient achievement of the required outcomes
identification of the relevant information and scope of the work required to meet the required outcomes
identification of viable options and the selection of options that best meet the required outcomes
consistently achieving the required outcomes
first hand testimonial and documentary evidence of the candidate's:
working with others to undertake and complete the management of major incidents and emergencies
provision of clear and timely required support and advice on the management of major incidents and emergencies
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for the management of major incidents and emergencies
implementation of procedures and techniques for the safe, effective and efficient management of major incidents and emergencies
the identification of the relevant information and scope of the work required to meet the required outcomes
the identification of viable options and the selection of options that best meet the required outcomes
working with others to undertake and complete the management of major incidents and emergencies
consistent successful management of major incidents and emergencies
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment to sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Assessment of this competency requires typical resources normally used in the work environment. Selection and use of resources for particular worksites may differ due to site circumstances.
Where applicable, physical resources should include equipment modified for people with disabilities.
Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge to apply in undertaking of the management of major incidents and emergencies
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate procedures and techniques for the safe, effective and efficient achievement of the required outcomes
identification of the relevant information and scope of the work required to meet the required outcomes
identification of viable options and the selection of options that best meet the required outcomes
consistently achieving the required outcomes
first hand testimonial and documentary evidence of the candidate's:
working with others to undertake and complete the management of major incidents and emergencies
provision of clear and timely required support and advice on the management of major incidents and emergencies
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W1631 | MNQGEN602A | Manage major incidents and emergencies | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WH287 | RIIERR504D | Manage major incidents and emergencies | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W707 | RII60209 | Advanced Diploma of Extractive Industries Management | Qualification |