Elements and Performance Criteria

RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Methods may include:
Relevant housing authority surveys
Community board/repairs and maintenance sheet for householders and community members to report their own repairs and maintenance requirements
Indigenous environmental health worker reporting repairs and maintenance noticed as part of on the job role
Householders and community members reporting repairs and maintenance requirements to the indigenous environmental health worker


Ongoing provision of functional and durable health hardware items may refer to, but is not limited to some of the following:
Functional household plumbing and fixtures
Functional septic tanks and sewerage systems
Functional hot water service
Functional washing machines
Functional basins for washing children under 5 years old
Functional and safe electrical circulatory in the household
Adequate food preparation surfaces and storage areas/cupboards
Adequate fences and shelters (wind breaks) in the yard area/community


Reported may be:
Verbally in either first language or English
Written in either first language or English ie: notes, checklists, etc.


Equipment/materials for presentations may include:
Community council
Community clinic
Other employer bodies/agencies
Diagrams


Gaps may include:
Repairs and maintenance problems not being addressed or dealt with in a reasonable time frame of reporting a fault or problem
Constant surveying without service
Lack of community support for reporting processes
Replacement parts and repairs being made with cheap and non-durable health hardware items
Poor initial design and construction to begin with, e.g. non-graded wet areas, living areas constructed too close to wet areas, etc.
Lack of community funding to address repairs and maintenance requirements


Additional observations may include:
Looking for patterns e.g. are other households/community members having the same problem with the same piece of health hardware
Observing to see if householders/community members have a need for specific health hardware items that may not exist e.g. shelving and food storage cupboards, washing machines, etc.


Roles and responsibilities of the worker may include:
Obtaining information on alternative/durable health hardware items
Encouraging community members to support repairs and maintenance reporting methods if required through education and community empowerment
Inquiring about funding to assist with the provision of ongoing repairs and maintenance and/or durable health hardware items
Ordering in supplies if necessary


A work plan may be:
Time table/planner
Prioritising tasks and issues to be addressed
Determining points of contact/networks


Key people and outside agencies may include:
Centre for Appropriate Technology
Environmental Health Officers
Housing and Local Government
Aboriginal Health Workers
Elders
Other community workers
Government agencies


Advice and/or support may be:
Information on where to go, or who to contact to address particular or specific issues of concern
Information and/or advice on durable health hardware items appropriate for the region (community, outstations)
Cost of durable health hardware items


Referral may be:
Verbally in either first language or English depending on the target group and whether or not the referrals take place internally within the community or outside the community to relevant others
Written correspondence, i.e.: faxes, letters, etc.


Relevant others:
Housing Officers/managers
Community council
Housing and Local Government
Contractors


Follow up procedures may include:
Monitoring reported repairs and maintenance requirements to ensure that problems are being adequately addressed and dealt with
Ensuring that the work is being done within an appropriate time frame, particularly for urgent repairs and maintenance
Ensuring that all repairs and replacement parts are being made with durable health hardware items appropriate for the region
Monitoring community reporting processes

EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit is best assessed on the job