Unit of competency Outline

Date retreived
24/07/2026 5:59 AM AWST

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Identify and implement business innovation

Identify and implement business innovation

Unit of competency
National Code
ICAICT604A
State Code
D7901
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/07/2011
View on TGA
State Implementation and Classification
Approved Date
26/03/2012
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
26/03/2012
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to analyse traditional business processes to identify and implement business opportunities for innovation and reform.
Notes
Elements and Performance Criteria
1. Compare the business with competitor businesses
  • 1.1 Investigate information on business markets, customers and methods of doing business
  • 1.2 Analyse and compare the current market for the business and the customer base with typical business markets and customers
  • 1.3 Analyse and contrast current business relationships, business processes and methods of doing business with e-facilitated businesses
2. Identify business opportunities for innovation and reform
  • 2.1 Investigate innovation and reform of aspects of the business through business strategies
  • 2.2 Assess opportunities for their compatibility with business goals and objectives, and conduct a cost-benefit analysis for each
  • 2.3 Evaluate the degree of likely change and the ramifications for the business and its culture for each opportunity
  • 2.4 Conduct a risk management analysis and formulate a plan for dealing with contingencies according to organisational requirements
  • 2.5 Rank opportunities in terms of their viability and applicability to the organisation
  • 2.6 Include opportunities for innovation in the organisation's business strategy and prioritise them for implementation
3. Implement innovation
  • 3.1 Redesign aspects of the business in an innovative manner using online technologies according to the organisation's business strategy
  • 3.2 Integrate innovation into the business and monitor to gauge usefulness and maximise implementation
  • 3.3 Review business innovation in consultation with users and make recommendations for improvement or further innovation
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Aspects of the business may include:
customer service
delivery of core services
delivery of products
market development
product development.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
explain the organisation’s strategic directions
develop innovations to assist the business
produce a cost-benefit analysis of suggested innovations
develop an implementation plan for such innovations.
Context of and specific resources for assessment
Assessment must ensure access to:
a range of business documents covering vision, mission statements and strategic directions
site where business opportunities for innovation may be implemented.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of candidate’s written reports outlining:
number of business innovations
cost-benefit analysis and recommendations
evaluation of candidate’s project plan to implement an innovation
verbal and written questioning to determine candidate’s knowledge of:
organisation’s strategic directions
cost-benefit analysis.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaced By
State Code National Code Title Type
AUU80 ICTICT604 Identify and implement business innovation Unit of competency