Unit of competency Outline

Date retreived
22/07/2026 7:06 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Facilitate changeover

Facilitate changeover

Unit of competency
National Code
CHCCONS401B
State Code
D2315
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
18/08/2009
Field of Education
080307 - Organisation Management
Original Release Date
18/08/2009
Nominal Hours
60
Description
This unit of competency describes the skills and knowledge required for workers to facilitate the safe changeover of children between resident and non resident parents in the context of contact arrangements
Notes
Elements and Performance Criteria
1. Establish the changeover arrangements
  • 1.1 Establish rapport with children and parents to gain their confidence
  • 1.2 Explain the changeover process to all parties including children, resident and non resident parent
  • 1.3 Approach both parents with neutrality without compromising effective communication and rapport building
  • 1.4 Observe child and parent risk factors and assess for substance use and/or safety concerns
  • 1.5 Create a safe conducive environment in which changeover is to occur
  • 1.6 Listen to and acknowledge parents feelings and concerns about facilitated changeover and contact
  • 1.7 Identify any health issues or significant concerns to be monitored
2. Monitor the changeover process
  • 2.1 Follow organisation policies and procedures to ensure client and worker safety during changeover
  • 2.2 Assist the child/and or young person to move from one parent to another for contact to occur
  • 2.3 Respond appropriately to, and in accordance with organisation policy and procedure to abusive and hostile parents at changeover
  • 2.4 Respond appropriately to, and in accordance with organisation policy and procedures to early and late parents
  • 2.5 Manage conflict to ensure the safety of child/and or young person, parents and colleagues
  • 2.6 Ensure the environment is contextually appropriate, safe, secure and supportive
  • 2.7 Maintain confidentiality of parents as required by the organisations privacy policy
  • 2.8 Model appropriate cooperation and parental behaviour and cultural sensitivity
  • 2.9 Facilitate parent child interaction at changeover
  • 2.10 Relieve the parent of the child at the arranged time
  • 2.11 Manage and respond appropriately to child refusal in accordance with organisations policies and procedures
3. Assess the effectiveness of changeover
  • 3.1 Ensure debriefing is provided to the child and/or young person according to organisation procedures
  • 3.2 Respond to any incidents or concerns as a result of the facilitated changeover according to organisation policy
  • 3.3 Complete documentation requirements according to organisation policy
  • 3.4 Seek supervisor support according to organisation policy
  • 3.5 Inform relevant persons or authorities of any safety concerns
  • 3.6 Refer parents to othersupport systems when appropriate
  • 3.7 Inform senior staff of concerns about the continued appropriateness of facilitated changeover according to emotional and physical safety of the child
No information
No information
Replaced By
State Code National Code Title Type
WC836 CHCCONS401C Facilitate changeover Unit of competency