Unit of competency Outline

Date retreived
22/07/2026 4:28 PM AWST

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Work effectively with people with a disability

Work effectively with people with a disability

Unit of competency
National Code
CHCDIS301B
State Code
D8561
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
03/08/2011
Field of Education
090509 - Care For The Disabled
Original Release Date
03/08/2011
Nominal Hours
85
Description
DescriptorThis unit describes the knowledge and skills required as an introduction to working and communicating with people with a disability
Notes
Elements and Performance Criteria
1. Demonstrate an understanding of the delivery of quality services for people with disabilities
  • 1.1 Demonstrate understanding of key issues facing people with disabilities and their carers
  • 1.2 Work with understanding of the context of policy, regulatory, legislative and legal requirements as they apply to the area of disability work
  • 1.3 Demonstrate commitment to access and equity principles
  • 1.4 Take into account personal values and attitudes regarding disability when planning and undertaking work with people with disabilities
  • 1.5 Demonstrate understanding of different impacts on clients of specific disabilities, including acquired and developmental disabilities
2. Communicate effectively with people with a disability
  • 2.1 Identify specific communication needs of people with a disability including, where appropriate:
  • identifying and using techniques, devices and aids specific to each person with a disability
  • translation and language interpreters
  • cultural interpreters
  • referral to specialists
  • 2.2 Identify areas of mistrust or conflict that may require conflict resolution
  • 2.3 Identify need to include additional people including trusted friends, case workers, family members or adults
  • 2.4 Select from a range of appropriate communication strategies and employ to:
  • establish rapport
  • exchange information
  • facilitate resolution of issues
  • defuse potentially difficult situations
  • 2.5 Apply effective communication where appropriate to provide a brief intervention
  • 2.6 Give feedback and advice in a way which reflects current identified good practice
  • 2.7 Show due regard to individual differences, needs and rights in communicating with clients and colleagues
  • 2.8 Communicate referrals to other staff, manager or specialist services as appropriate to ensure duty of care responsibilities are met in situations where break downs in communication occur
3. Demonstrate the capacity to support rights, interests and needs of people with disabilities
  • 3.1 Demonstrate understanding of strategies that assist people with disabilities to exercise their rights and independence
  • 3.2 Acknowledge different client requirements and adapt approach to address specific requirements of each person, using positive practices in all interactions with people with disabilities
  • 3.3 Comply with legal responsibilities and duty of care
  • 3.4 Report situations that may pose health or safety issues according to organisation procedures
  • 3.5 Apply different models for working in the sector as required to meet client needs
4. Demonstrate the capacity to provide support across a range of disability types
  • 4.1 Apply fundamental knowledge of physical and psychological stages of human development
  • 4.2 Apply fundamental knowledge of factors that may enhance or inhibit human development
  • 4.3 Demonstrate understanding of a range of support practices for people with an intellectual disability, sensory disability, neurological impairment, acquired brain injury, physical disability or developmental delay
  • 4.4 Demonstrate understanding and application of support practices for a range of types of disability
5. Respond to situations of risk or potential risk to people with disabilities
  • 5.1 Identify and respond to situations of risk and report to appropriate people
  • 5.2 Report uncharacteristic or inappropriate behaviour
  • 5.3 Report situations of risk which may adversely effect the health of people with disabilities
  • 5.4 Identify indications of possible abuse and/or neglect and report according to organisation policy and protocol
No information
No information
Replaces
State Code National Code Title Type
D2398 CHCDIS301A Work effectively with people with a disability Unit of competency
Replaced By
State Code National Code Title Type
WC888 CHCDIS301C Work effectively with people with a disability Unit of competency