Elements and Performance Criteria

Context
This unit of competency covers incidents that may include:
· fire, explosion
· loss of containment (e.g. gas leaks, spills)
· damage to facilities (e.g. accidents, crashes, aircraft)
· natural disasters (e.g. cyclones, wind, rain, earthquake, flood)
· other (e.g. riot, civil unrest, terrorism)

It includes all such items of equipment and unit operations that form part of the incident response system, and may include:
· schematics, designs, detail drawings, maps/charts
· data systems, computers systems, electronic aids
· manuals, designs, operation procedures and instructions
· emergency vehicles or equipment
· vessels and aircraft

Incident response may include:
· search and rescue operations
· engagement of emergency services (fire, ambulance, rescue, military)
· liaison with other agencies (environmental, clean-up, specialised troubleshooters)

Typical problems for your facility may include:
· communications problems
· inappropriate information
· confusion over roles and responsibilities
· lack of cooperation
· inappropriate location of command post in relation to incident

HSE
All operations to which this unit applies are subject to stringent Health, Safety and Environment requirements, which may be imposed through State or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.

Relationship to Major Hazard Facility Legislation
· Organisations within the Chemical, Hydrocarbons and Oil Refining industries may find themselves falling under the provisions of various Major Hazard Facilities legislation. In developing this unit consideration has been given to the requirements of Sections 8 and 9 of the National Standard For The Control Of Major Hazard Facilities [NOHSC:1014(2002)] and the National Code Of Practice For The Control Of Major Hazard Facilities [NOHSC:2016(1996)].
· This unit will assist individuals to meet some of their obligations under the relevant State or Territory legislation. Responsibility for appropriate contextualisation and application of the unit to ensure compliance however, remains with the individual organisation.

Assessment context and methods
· Assessment for this unit of competency will be by way of simulation or observation under incident conditions. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which can include a variety of incident circumstances.
· Simulations must, as closely as possible, approximate actual incident conditions and should be based on the actual facility. Assessments should include 'walk throughs' of the relevant competency components and may include the use of case studies/scenarios and role plays.
· This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of 'what if' scenarios both in the facility (during demonstration of normal operations and walk throughs of abnormal operations) and off the site.

Critical aspects
Competence must be demonstrated in the ability to recognise and analyse potential situations requiring action and then in implementing appropriate responsive action. The emphasis should be on the ability to deal effectively with the incident or to contribute effectively to the recovery from the incident.

Consistent performance should be demonstrated. In particular look to see that:
· incident responses are in accordance with company procedures
· correct incident response equipment (where required) is used appropriately
· the safety and/or successful recovery of personnel and others affected by the incident response is afforded priority in the actions taken
· actions taken do not inhibit incident response effectiveness or further contribute to the incident
· appropriate documentation including reports, journal entries, logs and/or clearances are completed in accordance with procedures

These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from past workplace incident history, incidents in similar workplaces around the world, hazard analysis activities and/or similar sources.

Resource implications
Assessment will require (1) access to an accurately simulated environment in the absence of an on-site incident environment, or (2) a suitable method of gathering evidence of responding ability over a range of situations. A bank of scenarios/case studies/what ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.

Other assessment advice
In all workplace environments it may be appropriate to assess this unit concurrently with relevant units.
· PMAOMIR344 - Develop Incident control strategies
· PMAOMIR307 - Audit incident response system
· PMAOMIR430 - Conduct and assess exercises

Essential knowledge
The knowledge referred to in the evidence guide for this unit includes:
· incident management techniques
· operational duration of essential equipment
· legislative and regulatory requirements
· coaching and team building concepts
· the organisation's policies and procedures protocols
· how to communicate effectively under stress

Competence also includes the ability to isolate the causes of issues within the incident response system and to be able to distinguish between causes of issues indicated by:
· incorrectly determining the range and performance of resources required to address the incident
· inappropriate resources being assigned to the incident response operation
· failure of communications systems within the command post
· overestimating the capabilities and competence levels of personnel