Unit of competency Outline
Date retreived
22/07/2026 5:01 AM AWST
22/07/2026 5:01 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage jurors
Manage jurors
Unit of competency
National Code
PSPCRT502C
PSPCRT502C
State Code
D3684
D3684
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
07/07/2014
Field of Education
091101 - Justice Administration
Original Release Date
07/07/2014
Nominal Hours
30
Description
This unit covers the ability to manage jurors before, during and after they are selected for jury duty to ensure the integrity of the jury process. It includes supporting the jury selection process, ensuring the welfare and security of jurors during trials, and completing post-trial duties.In practice, managing jurors may overlap with other generalist or specialist public sector work activities, such as acting ethically, complying with legislation, working safely, working with diversity and performing court duties. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Support the jury selection process.
- 1.1. Jurors are directed to the assembly point and preliminary procedures are completed in accordance with legislative and administrative requirements.
- 1.2. Jury panel information is provided and retrieved in accordance with statutory requirements and organisational policy and procedures.
- 1.3. Jurors are escorted to court and directed to the jury box according to court procedures and protocols.
- 1.4. Following selection procedures, jurors are provided with orientation to the jury room, briefed on general protocols, and relevant documentation is completed.
- 1.5. Jurors not empanelled are directed from the courtroom and further commitments to attend court are confirmed in accordance with court requirements.
2. Ensure the welfare and security of jurors during trials.
- 2.1. Juror needs are addressed and the integrity of jurors is preserved through maintenance of an impartial and courteous relationship according to legal requirements and organisational policy and procedures.
- 2.2. Jury security procedures are implemented according to standard operating procedures, in the court and court precincts, during jury deliberations and when jurors leave the courthouse for meals.
- 2.3. Questions from jurors are dealt with in accordance with legislative requirements and organisational policy and procedures.
- 2.4. Jury views are facilitated in accordance with legislative requirements and organisational policy and procedures.
- 2.5. Procedures for jury deliberations are followed in accordance with legislative requirements and the number of officers on duty.
3. Complete post-trial duties after jury is discharged.
- 3.1. Items used and produced by jurors during deliberations are dealt with according to organisational policy and procedures.
- 3.2. Jurors are briefed on support or counselling available to them according to organisational policy and procedures.
- 3.3. Jurors are escorted from the court precinct according to standard operating procedures and any special requirements.
- 3.4. Jury room is restored in accordance with legislative requirements and organisational policy and procedures.
- 3.5. Administrative duties relating to the jury are completed according to organisational procedures and timelines.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Preliminary procedures may include:
roll call
checking identification against jury summons
correcting details, such as spelling of names, change of name or address, etc.
identifying public servants (who may be ineligible for payment)
dealing with administrative problems
providing information to jurors
confirming juror requirements
describing court layout, where parties sit and where jurors will go during empanelling
procedures for oath or affirmation
identifying exempt jurors
identifying jurors who wish to make application to the judge to be excused from service
notifying judge of number of applications for being excused and number of prospective jurors
Jury panel information may be provided:
to presiding judge alone
to Crown
to defence counsel
immediately prior to jury selection
immediately after jury selection
to prospective jurors
Selection procedures may include:
personal applications to be excused
excusing jurors who know witnesses
calling names or identification numbers
challenging jurors before they take their seat in the jury box
procedure for those challenged to leave the court
security of jury cards once a trial is in process
ban on use of recording equipment during selection
ban on mobile phones, cameras and weapons
Orientation may include:
court layout
how to gain entry to the jury room
emergency exit procedures
arrangements for lunch or evening adjournments
arrangements for leaving and re-entering court on succeeding days
procedure for emergencies that prevent juror from attending court on time
procedures for messages to jurors in case of emergencies
jury room to be locked while jury is in court and after evening adjournment
General protocols may include:
role and selection of foreperson
use of jury communication forms
no mobile telephones or pagers in court
surrender of mobile phones and pagers during jury deliberations
jurors not to be approached by other people while in court or jury room
no contact with counsel or witnesses during adjournments
avoiding unnecessary contact with public
Documentation may include:
selected juror's form
jury telephone contact form
jury attendance sheet
jury statistics returns
electronic record keeping
Jury security procedures may include:
escorting jurors
keeping jury room closed/locked
ensuring jurors are not approached during meals and breaks
protecting identity of jurors
ensuring jurors are not photographed
not allowing jurors to separate during meals when deliberating
transport arrangements for jury views
keeping jurors apart from other court members during jury views
views and showers
Questions may include:
sitting times for court and when they will be required
those relating to the trial or the principles and practices of law, which are referred to the presiding judge
requests for items that must be referred to the presiding official, such as street directory, dictionary or whiteboard
request for items relating to accommodation and other amenities
Jury deliberations may include:
access to exhibits tendered during trial (subject to judge's direction)
access to electronic equipment
requests for information
questions for the judge
questions where the judge determines the court must re-convene to hear the questions and the answers
majority verdict in the case of civil trials
Items may include:
written material that must not be retained by jurors
jurors' notebooks
whiteboard information that must be removed
trial paperwork
exhibits
reference books or other requested items
jurors' identification tags
Escorting jurors may include:
avoiding public areas
notifying security control of special circumstances
arranging transport in special circumstances
Administrative duties may include:
completion of jury cards
payment to jurors
completion of forms, court returns, statistical returns and covering reports
dealing with court files
electronic record keeping
Preliminary procedures may include:
roll call
checking identification against jury summons
correcting details, such as spelling of names, change of name or address, etc.
identifying public servants (who may be ineligible for payment)
dealing with administrative problems
providing information to jurors
confirming juror requirements
describing court layout, where parties sit and where jurors will go during empanelling
procedures for oath or affirmation
identifying exempt jurors
identifying jurors who wish to make application to the judge to be excused from service
notifying judge of number of applications for being excused and number of prospective jurors
Jury panel information may be provided:
to presiding judge alone
to Crown
to defence counsel
immediately prior to jury selection
immediately after jury selection
to prospective jurors
Selection procedures may include:
personal applications to be excused
excusing jurors who know witnesses
calling names or identification numbers
challenging jurors before they take their seat in the jury box
procedure for those challenged to leave the court
security of jury cards once a trial is in process
ban on use of recording equipment during selection
ban on mobile phones, cameras and weapons
Orientation may include:
court layout
how to gain entry to the jury room
emergency exit procedures
arrangements for lunch or evening adjournments
arrangements for leaving and re-entering court on succeeding days
procedure for emergencies that prevent juror from attending court on time
procedures for messages to jurors in case of emergencies
jury room to be locked while jury is in court and after evening adjournment
General protocols may include:
role and selection of foreperson
use of jury communication forms
no mobile telephones or pagers in court
surrender of mobile phones and pagers during jury deliberations
jurors not to be approached by other people while in court or jury room
no contact with counsel or witnesses during adjournments
avoiding unnecessary contact with public
Documentation may include:
selected juror's form
jury telephone contact form
jury attendance sheet
jury statistics returns
electronic record keeping
Jury security procedures may include:
escorting jurors
keeping jury room closed/locked
ensuring jurors are not approached during meals and breaks
protecting identity of jurors
ensuring jurors are not photographed
not allowing jurors to separate during meals when deliberating
transport arrangements for jury views
keeping jurors apart from other court members during jury views
views and showers
Questions may include:
sitting times for court and when they will be required
those relating to the trial or the principles and practices of law, which are referred to the presiding judge
requests for items that must be referred to the presiding official, such as street directory, dictionary or whiteboard
request for items relating to accommodation and other amenities
Jury deliberations may include:
access to exhibits tendered during trial (subject to judge's direction)
access to electronic equipment
requests for information
questions for the judge
questions where the judge determines the court must re-convene to hear the questions and the answers
majority verdict in the case of civil trials
Items may include:
written material that must not be retained by jurors
jurors' notebooks
whiteboard information that must be removed
trial paperwork
exhibits
reference books or other requested items
jurors' identification tags
Escorting jurors may include:
avoiding public areas
notifying security control of special circumstances
arranging transport in special circumstances
Administrative duties may include:
completion of jury cards
payment to jurors
completion of forms, court returns, statistical returns and covering reports
dealing with court files
electronic record keeping
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
complete preliminary procedures
provide and retrieve jury panel information
provide relevant information to jurors
provide appropriate responses to enquiries from jurors
ensure integrity of jurors
apply security procedures
complete post-trial duties
complete relevant documentation
comply with court protocols, legislative and organisational policies and procedures
Consistency in performance
Competency should be demonstrated by managing jurors on a range of occasions, over time.
Context of and specific resources for assessment
Assessment must comply with:
applicable regulations and codes
workplace procedures and protocols
Access may be required to:
a workplace environment or one that closely resembles normal work practices and replicates the range of conditions likely to be encountered when managing jurors, including coping with difficulties, irregularities and breakdowns in routine
legislation, policy, procedures and protocols relating to managing jurors
case studies and workplace scenarios to capture the range of situations likely to be encountered when managing jurors
Guidance information for assessment
The following assessment methods are suggested:
oral questioning about relevant legislation, acting ethically, and applying processes
observation of the candidate responding to a range of contexts to ensure achievement of the unit outcomes
feedback from peers and/or supervisor that the candidate consistently applies relevant workplace procedures
review of records completed by candidate or reports of performance
In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
complete preliminary procedures
provide and retrieve jury panel information
provide relevant information to jurors
provide appropriate responses to enquiries from jurors
ensure integrity of jurors
apply security procedures
complete post-trial duties
complete relevant documentation
comply with court protocols, legislative and organisational policies and procedures
Consistency in performance
Competency should be demonstrated by managing jurors on a range of occasions, over time.
Context of and specific resources for assessment
Assessment must comply with:
applicable regulations and codes
workplace procedures and protocols
Access may be required to:
a workplace environment or one that closely resembles normal work practices and replicates the range of conditions likely to be encountered when managing jurors, including coping with difficulties, irregularities and breakdowns in routine
legislation, policy, procedures and protocols relating to managing jurors
case studies and workplace scenarios to capture the range of situations likely to be encountered when managing jurors
Guidance information for assessment
The following assessment methods are suggested:
oral questioning about relevant legislation, acting ethically, and applying processes
observation of the candidate responding to a range of contexts to ensure achievement of the unit outcomes
feedback from peers and/or supervisor that the candidate consistently applies relevant workplace procedures
review of records completed by candidate or reports of performance
In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWW25 | PSPCRT019 | Manage jurors | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J285 | PSP40312 | Certificate IV in Government (Court Compliance) | Qualification |
| J286 | PSP40412 | Certificate IV in Government (Court Services) | Qualification |
| J303 | PSP50312 | Diploma of Government (Court Services) | Qualification |