Unit of competency Outline

Date retreived
22/07/2026 6:10 AM AWST

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Provide guidance and counsel

Provide guidance and counsel

Unit of competency
National Code
CSCOFM018
State Code
AUZ38
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
03/08/2015
View on TGA
State Implementation and Classification
Approved Date
17/12/2015
Field of Education
090513 - Counselling
Original Release Date
17/12/2015
Nominal Hours
60
Description
This unit describes the skills required to encourage in others:awareness of behaviourpersonal responsibilityself-managementmanagement of conflict and negative responsesThis unit applies to those working in roles where they provide guidance and counsel to offenders as part of offender case management. It may also apply to those who have responsibility for the supervision and performance management of other staff or others.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to contact with offenders.Those undertaking this unit normally work autonomously using support from a range of established resources. This role involves complex task organisation and analysis.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Encourage awareness of behaviour
  • 1.1 Provide relevant information designed to develop awareness and understanding.
  • 1.2 Encourage the individual to identify the consequences to self and others
  • 1.3 Constructively address unacceptable attitudes and behaviour and negotiate changes.
2. Encourage personal responsibility
  • 2.1 Encourage the individual to determine realistic and achievable individual goals.
  • 2.2 Identify barriers to behaviour and attitude change and support positive approach.
  • 2.3 Assess levels of motivation and commitment and encourage positive elements.
  • 2.4 Identify realistic options for change, assess them for contribution to achieving goals and select options in consultation with the individual.
  • 2.5 Monitor progress against agreed objectives, timetable and achievements and give positive encouragement.
  • 2.6 Assist individual to monitor own progress and response to setbacks and relapses.
3. Promote selfmanagement
  • 3.1 Support individual in identifying the sources and effects of personal difficulties.
  • 3.2 Help individual to identify patterns of behaviour that may be contributing to identified problems.
  • 3.3 Provide the individual with support in identifying and implementing positive alternative behaviours.
  • 3.4 Provide feedback to enable further awareness of the effects of behaviour.
  • 3.5 Provide positive reinforcement of acceptable behaviour and acknowledge progress towards change when indicated.
  • 3.6 Identify and assess resources required to provide support, for their effectiveness and suitability.
  • 3.7 Identify personal development and training opportunities designed to promote behaviour change and encourage participation.
4. Manage conflict and negative responses
  • 4.1 Give clear and accurate feedback regarding behaviour and its effects and implications.
  • 4.2 Set clear and reasonable boundaries for behaviour and seek agreement on them.
  • 4.3 Develop and use a range of strategies to manage effective interactions.
No information
No information
Replaces
State Code National Code Title Type
S5977 CSCOFM404A Provide guidance and counsel Unit of competency
Replaced By
State Code National Code Title Type
ODO25 CSCOFM036 Provide guidance and counsel Unit of competency
State Code National Code Title Type
AWI1 CSC40115 Certificate IV in Correctional Practice Qualification
BGK9 CSC40120 Certificate IV in Correctional Practice Qualification