Unit of competency Outline

Date retreived
22/07/2026 11:12 PM AWST

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Manage disruptive behaviour and unlawful interference within a transport security environment

Manage disruptive behaviour and unlawful interference within a transport security environment

Unit of competency
National Code
AVIO0036
State Code
OFG79
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
28/05/2025
View on TGA
State Implementation and Classification
Approved Date
13/08/2025
Field of Education
099905 - Security Services
Original Release Date
13/08/2025
Nominal Hours
20
Description
This unit involves the skills and knowledge required to manage disruptive behaviour and unlawful interference within transport security protection workplaces, in compliance with relevant regulatory requirements and national operating standards.It includes monitoring passenger behaviour; identifying and resolving disruptive or unlawful interference; taking action to manage unlawful interference; and reporting and documenting unlawful interference within transport security protection environments.This unit addresses transport security technical skill requirements (physical, mental and task-management abilities) related to transport security duties of aviation and maritime security personnel and contributes to safe and effective performance in operational transport security environments.Operations are conducted across a variety of operational contexts within the Australian transport security environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Notes
Elements and Performance Criteria
1 Monitor passenger behaviour
  • 1.1 Individuals and crowds are monitored to identify behaviours of concern
  • 1.2 Potential problem situations are quickly identified, and steps are taken to resolve the situation in accordance with legislative requirements and workplace procedures
  • 1.3 Incidents that breach transport security requirements are identified, and appropriate action is taken in accordance with legislative requirements and workplace procedures
  • 1.4 Hazards are identified, risks are assessed, and control measures are implemented
2 Identify and resolve disruptive or unlawful interference
  • 2.1 Nature of disruptive behaviour or unlawful interference is accurately assessed in accordance with legislative requirements and workplace procedures
  • 2.2 Assistance is sought from other staff and external support services, as required
3 Take action to manage unlawful interference
  • 3.1 Offender is isolated to minimise disruption to other passengers in accordance with workplace procedures
  • 3.2 Nature of offence and consequences of behaviour are clearly communicated to offender in accordance with legislative requirements and workplace procedures
  • 3.3 Physical control techniques are applied to prevent unlawful access to secure areas in accordance with legislative requirements and workplace procedures
  • 3.4 Control and restraint techniques are applied to apprehend offenders in accordance with legislative requirements and workplace procedures
4 Report and document unlawful interference
  • 4.1 Unlawful interference incidents are reported using the appropriate document format selected in accordance with workplace procedures
  • 4.2 Documentation is completed and processed in accordance with legislative requirements and workplace procedures
No information
No information