Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Indigenous community organisations may include:
Aboriginal businesses
Aboriginal Land Councils
educational groups
Indigenous Coordination Centres (ICC)
multi-purpose centres
Tribal Councils.
Relevant Indigenous and related agencies may include:
Australian Bureau of Statistics
Centrelink
Department of Housing
education
government departments
internet providers.
Indigenous learning styles are generally characterised by cultural learning practices, including:
emphasis on looking, listening and learning
learning independently or in a family group
observation, imitation and participation
practical exercises
privately or in small groups
ensuring collective progression
using procedural questions
visual interpretation.
Indigenous knowledge systems may include:
being only available according to gender
being only available according to societal roles
ceremony
expression through cultural practices
knowledge of astronomy
lore or law
being maintained via Dreaming and creation stories
oral language transference
organisation through relationship and kinship ties
sacred and secret sites
social relationships
specific detail of Country
the Dreaming
ways that knowledge is maintained, such as through gatherings.
Communication technologies may include:
cable connections
internet service provider (ISP) connection properties
satellite connections
wireless system (wi-fi), such as a combination of:
digital subscriber line (DSL) modems
wi-fi network cards
wireless routers.
Software applications may include:
databases
email
graphics packages
internet browsers
spreadsheets
system browsers
word-processing.
Hardware solutions may include:
Bluetooth device
fax and modem
keyboard
laptop
mobile phone
monitor
mouse
multimedia kit
PC
personal digital assistant (PDA), such as palmtop
printer
scanner
speaker
tape cartridge
universal serial bus (USB) device
wi-fi router.
Indigenous and IT websites may include:
Aboriginal Affairs NSW Department of Human Services
Australian Apprenticeship Training Information Service
Australian Computer Society, ICT careers portal
Australian PC Authority
Department of Education, Employment and Workplace Relations, Indigenous portal
Department of Education, Employment and Workplace Relations, training skills for Indigenous students
Indigenous portal - Australian government services for Indigenous people
Koori Mail newspaper
National Indigenous Times newspaper
NSW Aboriginal Education Consultative Group Incorporated website
National Aboriginal Torres Strait Islander website
NSW Department of Aboriginal Affairs
PC World Australia.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify common communication technologies, software applications and hardware solutions used in the local Indigenous community
identify specific Indigenous customs and practices that impact on the use of IT within the community
use current communication technologies, software applications and hardware solutions
identify and discuss possible alternative IT solutions.
Context of and specific resources for assessment
Assessment must ensure access to:
PC
relevant hardware components
OHS standards and organisational policies and procedures
relevant software applications
common communication technologies
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal questioning of candidate to assess knowledge of common communication technologies, software applications and hardware solutions used in the local Indigenous community
direct observation of candidate using common communication technologies, software applications and hardware solutions used in the local Indigenous community.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.