Unit of competency Outline

Date retreived
22/07/2026 1:19 AM AWST

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Contribute to workplace improvements

Contribute to workplace improvements

Unit of competency
National Code
CUVICS01B
State Code
D1706
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
18/04/2008
State Implementation and Classification
Approved Date
18/09/2008
Field of Education
120505 - Work Practices Programmes
Original Release Date
18/09/2008
Nominal Hours
20
Description
This competency standard covers the skills required to observe the workplace and to generate ideas for improvement within the cultural industries. This entails being able to identify areas for improvement, generate appropriate ideas or solutions and evaluate their appropriateness. The standard relates to entry-level positions in the cultural industries and may include jobs such as assistant stage manager, arts administration assistant or photographer's assistant. Examples of how this unit works in practice can be found in the Supporting Information section of the Training Package.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Identify areas for improvement.
  • 1.1 Own role and others are clearly identified.1.2 Opportunities for improvement are identified.1.3 Area for improvement is carefully checked and clarified.
2 Generate ideas for improvement.
  • 2.1 A range of ideas/solutions is generated.2.2 Information relevant to ideas is gathered.2.3 Ideas are reviewed for relevance and practicality.2.4 Suitable idea/s are developed further.
3 Discuss idea/s with others.
  • 3.1 People who can contribute to the idea/s for improvement are identified.3.2 Appropriate communication method is selected.3.3 Feedback on idea/s is sought, discussed and considered. 3.4 Proposed idea/s for improvement is reviewed and developed in response to feedback.
4 Develop the idea/s for improvement.
  • 4.1 Process for implementing idea/s is planned and explored.4.2 Idea/s for improvement is presented to appropriate people.
5 Review the proposed improvement.
  • 5.1 Process for development and implementation of idea/s is reviewed.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Checking the area for improvement involves:
asking questions
observing problems
understanding current procedures and processes.

Ideas/solutions might be generated by:
developing checklists and/or plans
talking to colleagues or supervisors
using brainstorming techniques
visualising different ways of working.

Ideas might be developed by:
the resources needed
thinking through all aspects of the idea/s
time required and so on.

People who may contribute include:
those who can challenge, support, fund, promote or provide technical knowledge for the idea/s.

Communication methods may include:
by email
by telephone
face to face
in a meeting
in writing.

Seeking, discussing and considering feedback refers to:
actively listening
asking questions
clarifying understanding and accepting the opinions and ideas of others
occupational health and safety considerations should be taken into account as well as cross-cultural implications.

Planning the process includes:
identifying all the steps required for implementing the idea/improvement.

Reviewing the process might involve:
aspects that worked really well
identifying possible solutions for future action
identifying problems that were encountered.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The following evidence is critical to the judgement of competence in this unit:
observation of problems and development ideas/suggestions for improvements to processes, procedures or systems in the workplace

understanding of own role and the role of others
ability to develop and evaluate own ideas and consult with relevant others.

Context of and specific resources for assessment
The assessment context must provide for:
interaction with others to reflect the collaborative nature of the improvement process.

Method of assessment
Assessment may incorporate a range of methods to assess performance and the application of essential underpinning knowledge, and might include:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
direct observation of the candidate participating in discussions and other collaborative activities to develop ideas
oral or written questioning to assess knowledge of processes for developing and implementing ideas for improvement within the workplace
presentation of a collection of relevant information, planning, and steps to implement identified improvements.


This competency standard should be assessed with other standards that make up a specific job function for a specific context within the cultural industries. Standards may include the following:
CUFRES401A Conduct research
FNSICGEN402B Participate in negotiations
BSBCMM401A Make presentations
CUVPHI04B Apply photoimaging lighting techniques
CUVCRS08B Document the work progress
CUVCRS02B Select sites and plan work
Please note: the above is a generic list which may apply across the cultural industries. Some of the units may not be included in this particular Training Package.
Replaces
State Code National Code Title Type
C6502 CUVICS01A Contribute to workplace improvements Unit of competency
No information