Unit of competency Outline
Date retreived
23/07/2026 10:04 PM AWST
23/07/2026 10:04 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Respond to customer enquiries
Respond to customer enquiries
Unit of competency
National Code
FNBCOM07A
FNBCOM07A
State Code
C1253
C1253
TGA Status
Deleted
Deleted
DTWD Status
Archived
Archived
State Implementation and Classification
Approved Date
26/09/2002
Field of Education
080501 - Sales
Original Release Date
26/09/2002
Nominal Hours
35
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7333 | FNSICCUS301A | Respond to customer enquiries | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C084 | FNB30199 | Certificate III in Financial Services | Qualification |
| C416 | FNB30201 | Certificate III in Financial Services (General Insurance) | Qualification |