Unit of competency Outline

Date retreived
22/07/2026 8:08 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide relief and recovery services to disaster-affected communities

Provide relief and recovery services to disaster-affected communities

Unit of competency
National Code
PUARCV002
State Code
OED12
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/06/2022
View on TGA
State Implementation and Classification
Approved Date
08/08/2022
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
08/08/2022
Nominal Hours
45
Description
This unit of competency involves the skills and knowledge required to work as a team member during relief and ongoing recovery operations. The role may involve assisting in the provision of welfare and support services to disaster-affected people via outreach, or at evacuation centres, relief or recovery centres. Recovery workers performing this role may be deployed intra and interstate.It includes preparing for a relief and/or recovery role, assessing immediate needs, providing information and assistance, contributing to reports for assistance, providing client support services information, as well as contributing to reports and documentation.This unit applies to a recovery team member who will be working under the supervision of a team leader.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare for relief and/orrecovery roles
  • 1.1 Team briefing, including local recovery arrangements, is undertaken and role is confirmed
  • 1.2 Allocated tasks and expectations are clarified
2 Assess immediate needs
  • 2.1 Relevant information about disaster-affected individuals is recorded in accordance with required protocols
  • 2.2 Immediate needs of disaster-affected individuals and initial support are identified and documented
  • 2.3 Potential strengths of disaster-affected individuals to support themselves and/or the community are identified and documented
3 Contribute to assessing requests for assistance
  • 3.1 Advice regarding availability and eligibility for disaster relief and recovery grants is provided
  • 3.2 Applications for disaster relief grants are reviewed in accordance with established eligibility criteria
  • 3.3 Damage listed on disaster relief grant applications is verified
  • 3.4 Information and recommendations for financial assistance are contributed to and forwarded in accordance with communication protocols
  • 3.5 Recovery needs are identified, and support services are provided in response to identified individual and community needs
4 Provide support services
  • 4.1 Administrative tasks relating to role and client support services are undertaken
  • 4.2 Disaster-affected individuals requiring additional support are documented
  • 4.3 Disaster-affected individuals are referred to other agencies based on client consent, needs and services required, and in accordance with established guidelines
  • 4.4 Potential ongoing needs of disaster-affected people and communities are identified and appropriate actions taken
  • 4.5 Liaison with team members and relevant people from other agencies is undertaken to enable coordination of services provided
5 Contribute to preparation of reports and documentation
  • 5.1 Administrative documentation is completed, collated and recorded in accordance with established procedures
  • 5.2 Operational briefings and debriefings are undertaken and regular reporting is provided according to communication protocols
  • 5.3 Information is prepared and submitted to team leader as required
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