Unit of competency Outline
Date retreived
22/07/2026 10:03 PM AWST
22/07/2026 10:03 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use infotechnology devices in the workplace
Use infotechnology devices in the workplace
Unit of competency
National Code
AVIK3002A
AVIK3002A
State Code
WE200
WE200
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
20/03/2014
Field of Education
080905 - Practical Computing Skills
Original Release Date
20/03/2014
Nominal Hours
20
Description
This unit involves the skills and knowledge required to use infotechnology devices in the workplace, including identifying infotechnology equipment and systems; setting up and shutting down equipment for use; and inputting, retrieving and presenting files/data in accordance with work requirements. Licensing, legislative, regulatory or certification requirements are not applicable to this unit.
Notes
Elements and Performance Criteria
1 Identify infotechnology systems
- 1.1 Types of infotechnology equipment used in the work area are identified
- 1.2 Functions of equipment, component parts and accessories are identified
- 1.3 Applications for workplace activities of the different infotechnology equipment and systems are interpreted
- 1.4 Routine faults in operating systems, software applications and operator errors are identified
- 1.5 Sources of information on rectifying/reporting faults with operating equipment, systems and application are identified
2 Access and operate computer-based equipment and systems
- 2.1 Work environments and equipment are adjusted to meet ergonomic requirements and workplace policy and procedures
- 2.2 Systems are accessed and checked where required for viruses
- 2.3 Equipment is set up for work requirements in accordance with workplace procedures and manufacturers guidelines
- 2.4 Operating manuals and/or help screens for infotechnology equipment and software are used to inform work practices
- 2.5 Software packages and accessories for required application are selected and accessed
- 2.6 Required file and/or data to be accessed is identified
- 2.7 Files/data are filed according to workplace
- 2.8 Shut-down procedures for files, applications and equipment are followed
3 Input, store and present files/data
- 3.1 Data is entered using appropriate equipment, keyboard/mouse, bar code reader, touch screen or other system
- 3.2 Accurate input is confirmed
- 3.3 Files are accessed in accordance with workplace procedures
- 3.4 Data is manipulated to suit work requirements and checked for accuracy
- 3.5 Saved files are accessed through relevant directories
- 3.6 Information and disk(s) are stored where appropriate
- 3.7 Information is presented using computerised projection facilities where required
4 Implement workplace procedures for management and security of data
- 4.1 Security procedures are followed in accordance with workplace procedures
- 4.2 Precautions against the loss or corruption of data are followed in accordance with workplace procedures
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The operations may be conducted:
in a range of work environments
by day or night
in a range of typical weather conditions
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted:
in a range of work contexts
Infotechnology equipment may include:
keyboards
monitors
bar code readers
printers
central processors
CD-ROM drives
floppy disk drives
zip drives
USB drives
touch screens
Personal Digital Assistant (PDA)
visual display units
desktop computers
laptop computers
notebooks/iPads
radio frequency devices
computer driven projectors
Computer applications may include:
word processing software
inventory control and stock management systems
electronic data interchange (EDI) systems
information databases and storage systems
invoicing and payment systems
manifests control systems
work organisation systems
networks including intranet/internet browsers
computerised presentation software
computerised control/monitoring systems
Personnel in the work area may include:
workplace personnel
site visitors
contractors
official representatives
Communication in the work area may include:
phone/mobile phones
electronic data interchange (EDI)
fax
email
internet
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
goods identification numbers and codes
manifests, bar codes, goods and container identification/serial number
manufacturers instructions concerning the use computing equipment
workplace procedures and policies for the use of computer equipment
supplier and/or client instructions
material safety data sheets
relevant codes of practice
safeworking or other notices
relevant legislation, regulations and related documentation
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
workplace relations regulations
workers compensation regulations
Dangerous Goods Code and regulations
The operations may be conducted:
in a range of work environments
by day or night
in a range of typical weather conditions
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted:
in a range of work contexts
Infotechnology equipment may include:
keyboards
monitors
bar code readers
printers
central processors
CD-ROM drives
floppy disk drives
zip drives
USB drives
touch screens
Personal Digital Assistant (PDA)
visual display units
desktop computers
laptop computers
notebooks/iPads
radio frequency devices
computer driven projectors
Computer applications may include:
word processing software
inventory control and stock management systems
electronic data interchange (EDI) systems
information databases and storage systems
invoicing and payment systems
manifests control systems
work organisation systems
networks including intranet/internet browsers
computerised presentation software
computerised control/monitoring systems
Personnel in the work area may include:
workplace personnel
site visitors
contractors
official representatives
Communication in the work area may include:
phone/mobile phones
electronic data interchange (EDI)
fax
internet
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
goods identification numbers and codes
manifests, bar codes, goods and container identification/serial number
manufacturers instructions concerning the use computing equipment
workplace procedures and policies for the use of computer equipment
supplier and/or client instructions
material safety data sheets
relevant codes of practice
safeworking or other notices
relevant legislation, regulations and related documentation
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
workplace relations regulations
workers compensation regulations
Dangerous Goods Code and regulations
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Assessment must include exercises which demonstrate competent performance of the following in a range of situations:
correctly operating all infotechnology devices used within the workplace in accordance with operational requirements
correctly identifying fault finding procedures
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment, and/or
in an appropriate range of situations in the workplace
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Assessment must include exercises which demonstrate competent performance of the following in a range of situations:
correctly operating all infotechnology devices used within the workplace in accordance with operational requirements
correctly identifying fault finding procedures
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment, and/or
in an appropriate range of situations in the workplace
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWP53 | AVIK3002 | Use infotechnology devices in an aviation workplace | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J723 | AVI30813 | Certificate III in Aviation (Remote Pilot - Visual Line of Sight) | Qualification |