Unit of competency Outline

Date retreived
22/07/2026 12:33 PM AWST

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Review continuous improvement processes

Review continuous improvement processes

Unit of competency
National Code
MSS407031
State Code
OEQ59
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/12/2022
View on TGA
State Implementation and Classification
Approved Date
03/05/2023
Field of Education
080317 - Quality Management
Original Release Date
03/05/2023
Nominal Hours
70
Description
This unit describes the skills and knowledge required to review and improve continuous improvement (kaizen) processes for a team, work area, department or a small to medium enterprise.This unit applies to supervisors, managers or similar roles with influence, authority and responsibility over team performance who will lead review of kaizen, facilitate agreement on improvements and oversee implementation of improvements to kaizen processes. This unit applies to any organisation that is implementing competitive systems and practices.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Notes
Elements and Performance Criteria
1. Review continuous improvement practice
  • 1.1 Plan and collect information from existing sources and consultation with experts across functions and levels of organisation
  • 1.2 Review performance against current key performance indicators (KPIs) to identify problem areas
  • 1.3 Review KPIs to identify any that are not current and/or relevant
  • 1.4 Review current continuous improvement processes and outcomes to identify problem areas
  • 1.5 Audit sustainability (social, ecological and economic) changes resulting from continuous improvement activity
  • 1.6 Analyse problems to determine root cause
  • 1.7 Identify areas where improvement to KPIs and continuous improvement processes may be required
2. Negotiate improvements to continuous improvement processes
  • 2.1 Seek input from stakeholders to confirm priority areas for action, develop solutions and select changes to be implemented
  • 2.2 Determine relationship of solutions to codes of practice, standards, contracts and commercial or industrial agreements
  • 2.3 Evaluate expected outcomes from solutions against organisation’s competitive systems and practices approach and select most compatible action/s
  • 2.4 Liaise with process or system owner to generate engagement with and obtain sign-off for improvements
  • 2.5 Draft implementation plan for selected action/s and confirm or amend with input from stakeholders
3. Implement enhanced improvement process
  • 3.1 Discuss changes to improvement processes with implementation team and seek feedback
  • 3.2 Resolve identified issues and/or problems with input from team and, where relevant, other stakeholders
  • 3.3 Take or initiate action to obtain resources to implement changes
  • 3.4 Determine need for knowledge and/or skills development for personnel to sustain improvement processes
  • 3.5 Evaluate options to address identified knowledge and/or skills development needs and take or initiate action on preferred option
  • 3.6 Establish and implement KPIs for modified improvement processes
  • 3.7 Oversee Implementation of changes and take action to address problems
  • 3.8 Take or initiate action to sustain successful improvements through standardisation
No information
No information
Replaces
State Code National Code Title Type
OAF20 MSS407017 Review continuous improvement processes Unit of competency