Elements and Performance Criteria

Work may be carried out in typical road transport situations, including:
operations conducted at day or night
typical weather conditions
on the open road
on a private road
while at a depot or base
while at a customer's workplace or premises

Customers may be:
internal or external

Bicycle handling procedures may include:
steering and manoeuvring a bicycle
accelerating and braking
parking
using defensive riding techniques

Pre-operational checks may include:
visual check of bicycle for operational capability
checks of tyre pressures
checks of operation of lights
checks of gearing, steering and brakes
check of seat adjustment

Minor routine repairs may include:
replacement of blown globes in bicycle lights
changing tyres
repairing tyre punctures

Hazards may include:
vehicular traffic and pedestrians
uneven ground, steps, road surfaces
dust and vapours
hazardous or dangerous materials
humidity, air temperature and radiant heat
light including UV
noise
wet and iced roads
oil on road
animals and objects on road

Personal protective equipment may include:
helmet
sunglasses
sun cream

Hazardous or dangerous goods may include:
medical samples or supplies
acids, alkalines or solvents

Consultative processes may involve:
customers
other employees and supervisors
management
union representatives
industrial relations, Occupational Health and Safety specialists
other professional or technical staff
local government authorities

Factors that can cause traffic delays and diversions may include:
traffic accidents
flooded sections of road
road damage
bridge/tunnel damage
road works
building construction
road closures for special events such as marches, sporting events, etc.
holiday traffic
road closures for utility works such as electricity, water, sewerage, telecommunications, gas, etc.

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures

Information and documentation may include:
state/territory licence requirements relevant to courier cyclists
state/territory road rules
workplace instructions and procedures for courier cyclists including emergency procedures
bicycle manufacturers instructions, specifications and recommended riding procedures including pre-operational checks of bicycle
operations manuals including quality assurance procedures
induction documentation
competency standards and training materials
HAZCHEM codes and dangerous/hazardous goods codes and procedures
supplier and/or client instructions
material safety data sheets
communications technology equipment, oral, aural or signed communications
conditions of service, legislation and industrial agreements
OH&S procedures

Applicable procedures and codes may include:
relevant state/territory roads and traffic authority regulations and licence requirements pertaining to the courier cyclist
relevant state/territory road rules
relevant state/territory OH&S legislation
relevant state/territory fatigue management regulations
relevant state/territory environmental protection legislation
applicable dangerous/hazardous goods codes and legislation

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement

Context of, and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace