Unit of competency Outline

Date retreived
22/07/2026 8:57 PM AWST

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Maintain legal and ethical work practices

Maintain legal and ethical work practices

Unit of competency
National Code
CHCCS502B
State Code
D8558
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
03/08/2011
Field of Education
090515 - Welfare Studies
Original Release Date
03/08/2011
Nominal Hours
70
Description
DescriptorThis unit describes the knowledge and skills required to maintain the application of legal and ethical work practices by monitoring, coordinating and promoting their importance in providing community services and supporting duty of care requirements
Notes
Elements and Performance Criteria
1. Promote the importance of applying legislation and common law relevant to work role
  • 1.1 Identify and explain legal responsibilities and obligations relating to identified work role/s
  • 1.2 Identify and explain key statutory and regulatory requirements relating to identified work role/s
  • 1.3 Encourage staff to clarify and fulfil duty of care responsibilities in the course of practice, to accept responsibility and be accountable for own actions and to maintain confidentiality in line with organisation guidelines
  • 1.4 Identify and promote opportunities for staff to involve clients in decision-making and to seek client agreement prior to service provision
2. Monitor application of organisation policies and practices
  • 2.1 Monitor work performance to ensure organisation policies, protocols and procedures are appropriately and consistently addressed
  • 2.2 Provide information and support to initiate and contribute to the review and development of policies and protocols in line with work role
  • 2.3 Clarify scope of work for staff to address requirements of position specifications and role responsibilities
  • 2.4 Provide clarification for any uncertainty with regard to scope of practice in line with organisation requirements and legal and ethical guidelines
  • 2.5 Monitor work instructions provided to staff to ensure their clarity and appropriateness in line with organisation requirements and legal and ethical guidelines
3. Monitor ethical work practices
  • 3.1 Monitor service delivery to ensure client rights are protected and services are delivered to clients with respect for diversity of personal values, beliefs and attitudes
  • 3.2 Monitor staff ability to use effective problem solving techniques when exposed to competing value systems
  • 3.3 Identify potential ethical issues and ethical dilemmas in the workplace and discuss with staff to ensure maintenance of ethical work practices
  • 3.4 Use codes of ethics to recognise and report unethical conduct according to established protocols
4. Take corrective action when client rights and interests are not being protected
  • 4.1 Ensure client and/or their advocate/s are supported to identify and express their concerns
  • 4.2 Instigate and monitor referral of client and/or their advocate/s to advocacy services as appropriate
  • 4.3 Manage client complaint/s in line with organisation policy and protocols
  • 4.4 Take action in line with organisation protocols to address witnessed signs or evidence consistent with financial, physical, emotional, sexual abuse and/or neglect of the client
  • 4.5 Work with an understanding and appreciation of the role and responsibilities of legal guardians
No information
No information
Replaces
State Code National Code Title Type
D2348 CHCCS502A Maintain legal and ethical work practices Unit of competency
Replaced By
State Code National Code Title Type
WC860 CHCCS502C Maintain legal and ethical work practices Unit of competency
State Code National Code Title Type
D326 CHC52208 Diploma of Community Services Coordination Qualification
D309 CHC50508 Diploma of Leisure and Health Qualification