Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Backup schedule may occur:
evenings
weekdays
weekends
monthly
yearly
or a combination.
Storage media may include:
CD and DVD
external storage devices, such as universal serial bus (USB) flash drive
internal storage devices.
Hardware may include:
networked systems
personal computers
tools to perform tape backups.
Organisational standards may include:
backup procedures
GPL and copyright licences
reporting of non-compliant software
restore and security procedures
software licence documentation
virus scanning and removal procedures.
Appropriate person may include:
authorised business representative
client
supervisor
system administrator.
Virus protection may include:
freeware
online
open source
proprietary software:
BitDefender
CA Vet Antivirus
Kaspersky Antivirus
McAfee VirusScan
Panda Antivirus
Symantec Norton Antivirus.
Operating system may include:
GNUs Not Unix (GNU)
Linux
Mac OS X
Microsoft Windows
Unix-like operating systems:
HP-UX
IBM AIX
Silicon Graphics IRIX
Sun Solaris.
Licensed software may include:
corporate licences
educational licences
freeware
open source
shareware licences
single-user licences
user-restrictive licences.
Software may include:
application:
database
internet browser
spreadsheet
word-processing
commercial
customised
in-house
programming:
assembler
compiler
development tools
system:
computer security
device drivers
operating system.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
protect and secure stand-alone or networked client-server environments and operating systems according to system maintenance procedures
undertake system and file backup, recovery delete and archive according to backup and recovery procedures
check computers to ensure software compliance.
Context of and specific resources for assessment
Assessment must ensure access to:
sites with a representative range of stand-alone and networked client-server environments and operating systems
antivirus software
technical records and documentation
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate undertaking file backup and recovery
direct observation of candidate performing virus scans and virus removal
review of documented reports on backup results
review organisational backup schedules
review software licence records
verbal or written questioning to assess candidate’s knowledge of maintaining and updating virus protection software and checking computers for software copyright compliance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.