Unit of competency Outline

Date retreived
22/07/2026 7:09 AM AWST

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Troubleshoot equipment and/or production processes

Troubleshoot equipment and/or production processes

Unit of competency
National Code
MSL977002
State Code
AWN66
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
01/03/2016
View on TGA
State Implementation and Classification
Approved Date
16/08/2016
Field of Education
019909 - Laboratory Technology
Original Release Date
16/08/2016
Nominal Hours
40
Description
This unit of competency covers the ability to apply technical, instrumental and equipment knowledge and skills to troubleshoot testing equipment and testing issues related to production processes, identify problems and recommend corrective action.This unit of competency is applicable to senior technical officers, laboratory supervisors and technical specialists working in all industry sectors. All operations must comply with relevant standards, appropriate procedures and/or workplace requirements. Troubleshooting is the process of using technical knowledge and skills to investigate abnormal performance and assay results. This unit of competency includes troubleshooting testing equipment and testing issues related to production processes. In the case of chromatography, for example, these problems may be related to materials, such as laboratory solvents, procedures or equipment components, such as columns, injectors, pumps and detectors. While no specific licensing or certification requirements apply to this unit at the time of publication, laboratory operations are governed by relevant legislation, regulations and/or external accreditation requirements. Local requirements should be checked.
Notes
Elements and Performance Criteria
1 Identify abnormal equipment and/or process performance
  • 1.1 Determine whether testing equipment is operating to manufacturer specifications
  • 1.2 Recognise whether equipment outputs are consistent with normal operation
  • 1.3 Identify signs of equipment degradation and impending failure
  • 1.4 Inspect equipment outputs to determine nature of the problem
  • 1.5 Define nature of substandard performance
2 Identify causes of substandard performance
  • 2.1 Select appropriate technical process for investigation
  • 2.2 Identify causes using fact-finding processes, including interviews with appropriate personnel
  • 2.3 Review maintenance records to ensure that system does not need simple maintenance
  • 2.4 Review calibration records to ensure system is within calibration
  • 2.5 Verify that the appropriate test procedure, materials and equipment were used
  • 2.6 Conduct performance tests as appropriate to investigation
  • 2.7 Analyse equipment and/or testing variables to develop list of possible causes
  • 2.8 Isolate causes using appropriate elimination techniques
3 Recommend corrective action
  • 3.1 Propose and trial corrective action based on investigation
  • 3.2 Monitor trial data to ensure outputs are consistent with normal operation
  • 3.3 Review trial results to confirm validity of corrective action
  • 3.4 Maintain workplace records as required
  • 3.5 Submit report summarising investigation and recommendations
No information
No information
Replaces
State Code National Code Title Type
WA757 MSL977002A Troubleshoot equipment and/or production processes Unit of competency
Replaced By
State Code National Code Title Type
OAC54 MSL977007 Troubleshoot equipment and/or production processes Unit of competency
State Code National Code Title Type
AZR8 MSL60116 Advanced Diploma of Laboratory Operations Qualification
AZS1 MSL50116 Diploma of Laboratory Technology Qualification