Unit of competency Outline

Date retreived
23/07/2026 12:05 AM AWST

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Manage information and information systems in the call centre team environment

Manage information and information systems in the call centre team environment

Unit of competency
National Code
ICTTC232A
State Code
C0527
TGA Status
Deleted
DTWD Status
Archived
Current Release Number
1.00
Current Release Date
23/09/1997
View on TGA
State Implementation and Classification
Approved Date
03/11/2000
Field of Education
120505 - Work Practices Programmes
Original Release Date
03/11/2000
Nominal Hours
40
Description
Notes
Elements and Performance Criteria
No information
No information
No information
No information
State Code National Code Title Type
C089 ICT40599 Certificate IV in Telecommunications (Call Centres) Qualification