Unit of competency Outline
Date retreived
23/07/2026 10:08 AM AWST
23/07/2026 10:08 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Produce planning specifications for end to end service delivery
Produce planning specifications for end to end service delivery
Unit of competency
National Code
ICTNPL4114A
ICTNPL4114A
State Code
D3356
D3356
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/11/2010
Field of Education
080315 - Project Management
Original Release Date
01/11/2010
Nominal Hours
45
Description
This unit describes the performance outcomes, skills and knowledge required to gather information on the types of end-to-end services and product delivery and evaluate their capability to meet present and future demands. It involves the evaluation and comparison of competing technologies to produce planning specifications and advice to planning, sales and marketing sections. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Scope the project
- 1.1. Prepare for given work according to site specific safety requirements and enterprise occupational health and safety (OHS) processes and procedures
- 1.2. Determine the types of currently deployed end-to-end service delivery networks by accessing and using network information sources
- 1.3. Produce a brief on how end-to-end service delivery network elements relate to the larger network and their impact on the work
2. Assess the capacity and capability of a specific end-to-end service delivery project and a building facility project
- 2.1. Determine the nature, quantity, architecture and condition of existing end-to-end service delivery network elements and attributes that contribute to determining planning specifications
- 2.2. Assess the capacity and capability limitations of an existing end-to-end service delivery network project by accessing network information sources and conducting site visits
- 2.3. Assess the capacity and capability limitations of a building facility project that contribute to determining planning specifications
3. Assess the capacity and capability of product and service delivery
- 3.1. Determine the types of currently deployed products and services by accessing sales and marketing information database
- 3.2. Produce a brief evaluating the capability and technology of current product and services to meet demands and their relationship to the larger network
- 3.3. Evaluate the emerging technologies that contribute to determining planning specifications for demands of future products and services
4. Produce planning briefs
- 4.1. Produce a brief on the planning specifications of an end-to-end service delivery network and a building facility project for planning section to determine current and future network demands
- 4.2. Produce a brief on products and services planning requirements for sales and marketing to determine provisioning of future demands
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
End-to-end service deliverynetworks may include:
fixed access network:
copper :
asymmetrical digital subscriber line (ADSL) and digital subscriber line (DSL)
coaxial
hybrid fibre coaxial (HFC)
twisted pair
optical:
fibre to the node (FTTN)
fibre to the premises (FTTP)
HFC
internet protocol (IP) broadband data network:
email
local area network (LAN)
multiprotocol label switching (MPLS)
web
wide area network (WAN)
Next Generation Networks:
IP based systems using IPv6 addressing
IP private branch exchange (IP PBX)
IPTV
mobile video
multimedia
voice over internet protocol (VoIP)
regional and metropolitan transport network:
asynchronous transfer mode (ATM)
dense wavelength division multiplexing (DWDM)
MPLS
synchronous digital hierarchy (SDH)
wireless access:
Bluetooth
cellular mobile:
3G/4G
code division multiple access (CDMA)
global system for mobiles (GSM)
microwave
pager
radio
satellite
WiFi (802.11)
WiMAX (802.16)
wireless local loop
wide area networks (WLAN).
Network information sources may include:
network management databases for:
capacity assessment data
network performance data
traffic dimensioning data
network management tools.
Network elements may include:
IP based:
gateways
layer 2 and layer 3 switches
routers
optical devices:
amplifiers
multiplexers
routers
splitters
switches
virtual equipment:
networks
PBX
servers
simulations.
Attributes of network elements may include:
accessibility
capability
capacity
compatibility
convergence
deployability
interoperability
longevity
reliability
return on investment
scalability
security.
Limitations of a building facility may include:
air conditioning loads
alarms and security
building monitoring and management system
equipment racking
fire protection
floor capacity
floor loading capability
port capacity
power requirements:
battery supply
emergency power supply
energy loads
mains supply.
Products and services may include:
broadband products:
ADSL
cellular mobile data
FTTP
HFC cable
VDSL
WiFI
WiMAX
wireless data
media and content product:
IPTV
mobile video
pay TV
webhosting
voice products:
public switched telephone network (PSTN)
VoIP
voice over broadband (VoBB).
Emerging technologies may include:
IPTV
IPv6 architectures
mesh networks
mobile video
NGN
WiFi enabled phones
WiMAX enabled phones.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
End-to-end service deliverynetworks may include:
fixed access network:
copper :
asymmetrical digital subscriber line (ADSL) and digital subscriber line (DSL)
coaxial
hybrid fibre coaxial (HFC)
twisted pair
optical:
fibre to the node (FTTN)
fibre to the premises (FTTP)
HFC
internet protocol (IP) broadband data network:
local area network (LAN)
multiprotocol label switching (MPLS)
web
wide area network (WAN)
Next Generation Networks:
IP based systems using IPv6 addressing
IP private branch exchange (IP PBX)
IPTV
mobile video
multimedia
voice over internet protocol (VoIP)
regional and metropolitan transport network:
asynchronous transfer mode (ATM)
dense wavelength division multiplexing (DWDM)
MPLS
synchronous digital hierarchy (SDH)
wireless access:
Bluetooth
cellular mobile:
3G/4G
code division multiple access (CDMA)
global system for mobiles (GSM)
microwave
pager
radio
satellite
WiFi (802.11)
WiMAX (802.16)
wireless local loop
wide area networks (WLAN).
Network information sources may include:
network management databases for:
capacity assessment data
network performance data
traffic dimensioning data
network management tools.
Network elements may include:
IP based:
gateways
layer 2 and layer 3 switches
routers
optical devices:
amplifiers
multiplexers
routers
splitters
switches
virtual equipment:
networks
PBX
servers
simulations.
Attributes of network elements may include:
accessibility
capability
capacity
compatibility
convergence
deployability
interoperability
longevity
reliability
return on investment
scalability
security.
Limitations of a building facility may include:
air conditioning loads
alarms and security
building monitoring and management system
equipment racking
fire protection
floor capacity
floor loading capability
port capacity
power requirements:
battery supply
emergency power supply
energy loads
mains supply.
Products and services may include:
broadband products:
ADSL
cellular mobile data
FTTP
HFC cable
VDSL
WiFI
WiMAX
wireless data
media and content product:
IPTV
mobile video
pay TV
webhosting
voice products:
public switched telephone network (PSTN)
VoIP
voice over broadband (VoBB).
Emerging technologies may include:
IPTV
IPv6 architectures
mesh networks
mobile video
NGN
WiFi enabled phones
WiMAX enabled phones.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
access network information databases to determine the types of end-to-end services and products
conduct site evaluation assessment
evaluate the capacity and capability of end-to-end services to meet current and future demands
assess the limitations of current end-to-end services and produce specifications to meet future demands
assess the limitations of current building facility and services and produce specifications to meet future demands
summarise and produce planning briefs to network, sales and marketing planning sections.
Context of and specific resources for assessment
Assessment must ensure:
an access network planning area, with access to systems and deployment rules and standards
end-to-end services and products databases
relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate evaluating competing technologies and producing planning specifications
review of reports completed by the candidate for differing project briefs
oral or written questioning to assess knowledge of the various access methods of providing an end-to-end service in terms of delivery.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example with:
ICTNPL4108A Plan the deployment of access network architectures.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
access network information databases to determine the types of end-to-end services and products
conduct site evaluation assessment
evaluate the capacity and capability of end-to-end services to meet current and future demands
assess the limitations of current end-to-end services and produce specifications to meet future demands
assess the limitations of current building facility and services and produce specifications to meet future demands
summarise and produce planning briefs to network, sales and marketing planning sections.
Context of and specific resources for assessment
Assessment must ensure:
an access network planning area, with access to systems and deployment rules and standards
end-to-end services and products databases
relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate evaluating competing technologies and producing planning specifications
review of reports completed by the candidate for differing project briefs
oral or written questioning to assess knowledge of the various access methods of providing an end-to-end service in terms of delivery.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example with:
ICTNPL4108A Plan the deployment of access network architectures.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWE40 | ICTNPL408 | Produce planning specifications for end-to-end service delivery | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W810 | ICT40510 | Certificate IV in Telecommunications Network Planning | Qualification |