Unit of competency Outline

Date retreived
22/07/2026 3:08 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Evaluate collected information and report findings in loss adjusting

Evaluate collected information and report findings in loss adjusting

Unit of competency
National Code
FNSILA512
State Code
OCZ45
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
02/02/2021
View on TGA
State Implementation and Classification
Approved Date
22/04/2021
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
22/04/2021
Nominal Hours
135
Description
This unit describes the skills and knowledge required to apply diagnostic and mathematical skills to determine liability and extent of loss, damage or injury, and report on loss investigation findings. It encompasses providing guidance and information to involved parties on issues such as recovery rights and success relating to a loss situation.The unit applies to individuals who use specialised knowledge, analytical skills and, systematic approaches and techniques to problem solve. It also includes skills required to prepare data, present information and communicate effectively with clients.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.
Notes
Elements and Performance Criteria
1. Analyse established facts
  • 1.1 Assess evidence and information gathered during investigative activities
  • 1.2 Identify fraud indicators
  • 1.3 Assess validity of claim against reported circumstances, available evidence and information
  • 1.4 Assess validity of claim against policy coverage and policy specifications
  • 1.5 Document data analysis techniques and procedures used
2. Assess liability and recovery options
  • 2.1 Determine extent of liability and amount of loss according to insurance policy, legislative and regulatory requirements and organisational policies and guidelines
  • 2.2 Carry out cost–benefit analysis on available recovery options as required
3. Determine recovery rights
  • 3.1 Identify contributory insurances
  • 3.2 Identify and assess cases for potential subrogation action and evaluate likelihood of recovery success
  • 3.3 Identify and evaluate methods of salvage and disposal and potential returns
  • 3.4 Inform involved parties of required steps to preserve salvageable materials
  • 3.5 Notify other parties of the intent to seek recovery where required
4. Report findings
  • 4.1 Prepare reports according to client or organisational policies and guidelines, legislative requirements and codes of practice
  • 4.2 Provide reports to required parties
  • 4.3 Prepare and update reports to reflect current status of assignment
No information
No information
Replaces
State Code National Code Title Type
AUR60 FNSILA502 Evaluate collected information Unit of competency
AUR63 FNSILA503 Report findings and provide guidance to involved parties Unit of competency
State Code National Code Title Type
BGX8 FNS51420 Diploma of Loss Adjusting Qualification