Elements and Performance Criteria

Appropriate person(s) may include
clients
colleagues
managers
person(s) in control of work site(s)
supervisors.

Backing materials may include
cotton
jute
latex
polyester
polypropylene
PVC.

Carpet construction method may include
flocked
fusion bonded
needle punched
tufted
woven.

Carpet(s) may include carpet, mats and rugs made from
mixed blends
natural fibres e.g. wool, silk and organic (plant) fibres such as cotton and sisal
synthetic fibres e.g. nylon, polypropylene, acrylic and polyester.

Company requirements may include
access and equity policy, principles and practice
business and performance plans
client communication procedures
client confidentiality procedures
client service standards
communication channels and reporting procedures
company goals, objectives, plans, systems and processes
company issued identification badge/card/pass
company policy and procedures
company service standards
dress and presentation requirements
duty of care, code of conduct, code of ethics
emergency response and evacuation procedures
maintenance procedures for equipment and PPE
OHS control procedures (e.g. health and safety plans, job plans, job safety analysis, risk assessments, safe operating practices/procedures, safe work instructions, work method statements, safe system of work statements)
OHS policies and procedures
personnel practices and guidelines
policies and procedures relating to own role, responsibility and delegation
quality and continuous improvement processes and standards
records and information systems and processes
rights and responsibilities of employees and employers
training (induction, refresher and new skills) materials
use of contractors
work site access security clearance procedures.

Dye methods may include
acid
beck
continuous
differential
print
solution
space
spray
stock
yarn.

Fibre type may include
continuous filament and staple yarn.

Hazards may include
allergic reactions to chemicals and/or equipment, including latex allergies
biological waste
bites and stings
blood and blood-stained products
broken glass and other sharp surfaces
chemical containers and/or decanted chemical storage containers labelled incorrectly
confined/restricted spaces
contaminated clothing, materials and/or equipment
damaged or inappropriate equipment
dust and fibres
electrical hazards arising from cables, electrical fittings (switches and lights) and untested electrical equipment
environmental impact
extremes of heat and temperature
fatigue
fire
gas
heights
human/animal waste (faeces, urine, vomit)
inadequate lighting and ventilation
infectious and zoonotic diseases e.g. scabies/Q fever
inhaling chemical fumes
leaks, spill, splash and spray
manual handling techniques including awkward and repetitive postures
mobile/vehicle hazards around plant and vehicles
moving and/or unguarded machinery and equipment
noise
occupational violence and bullying
poor manual handling techniques
poor personal hygiene practices
repetitive motion, force and vibration
synergistic chemical reactions (hazardous incompatibility or reactivity)
syringes or other sharps
ultraviolet light
underfoot conditions e.g. slippery, uneven and rough surfaces
unrestricted people access
waste and waste disposal
work in isolated/remote environments.

Installation methods may include
direct stick
double bond
loose lay
stretch in
tackless carpet gripper
turn and tack
two-sided tape.

Manufacturers' specifications may include
equipment operational manuals
instructional guides
material safety data sheets (MSDS)
other resources supplied by the manufacturer (such as laminated cards, notices and wall posters)
product labels
safety instructions pre-printed on equipment.

Occupational health and safety* (OHS) requirements may relate to
allergic reactions (contact dermatitis, etc)
communication devices for remote and isolated locations e.g. mobile phone, two-way radio, etc
dermatoxicological control and prevention measures
emergency procedures for eye and skin contact, inhalation and ingestion of toxic substances
hazard identification and risk assessment mechanisms
hazard reporting
hierarchy of hazard control procedures
injury, dangerous occurrence and incident reporting requirements
irregular blood testing (health surveillance and monitoring)
keeping access ways clear from obstruction
maintaining clear access ways
maintenance procedures for equipment and PPE
national industry standards/codes of practice
OHS control procedures (e.g. health and safety plans, job plans, job safety analysis, risk assessments, safe operating practices/procedures, safe work instructions, work method statements, safe system of work statements)
protection from hazardous substances, noise and dust
protection of people in the workplace
routes of entry and potential symptoms of exposure from chemicals
safety training (induction and refresher)
ultraviolet light
up-to-date electrical test and tag compliance
use of chemicals in accordance with labels
use, storage and maintenance of equipment in accordance with manufacturers' specifications and equipment operating manuals
use, storage and maintenance of personal protective equipment and clothing.
* Also known as workplace health and safety

Personal protective equipment (PPE) may include
ear muffs/plugs
gloves - non-permeable
goggles
high-visibility vests/clothing
overalls and other protective clothing
respirator
safety glasses
safety shoes
splash-proof face masks
sun protection
tongs
ultraviolet protection
wet-work clothing.

Pile or tuft type may include
cut
cut and loop
loop
shag.

Pre-existing conditions may include
abrading
corn rowing
crimp loss
crocking
delamination
dye migration
fading
fume fading
pile reversal
pooling
shrinkage
watermark
wear.

Rights and responsibilities of employees may relate to
confidentiality and privacy rights
duty of care
knowing the appropriate personnel for reporting purposes
knowing the location of manuals and/or related documents
knowing the terms and conditions of own employment
knowing the workplace procedures
protection from discrimination and sexual harassment.

Rights and responsibilities of employers may relate to
duty of care
providing a safe environment free from discrimination and sexual harassment (see relevant state and Commonwealth anti-discrimination legislation
providing a safe workplace in accordance with OHS legislation, codes of practice, regulations and standards
providing information and training in work tasks, OHS and other employment related matters
the right to dismiss you if you (see the Commonwealth
are negligent, careless or cause an accident
commit a criminal offence
commit acts of disloyalty such as revealing confidential information
use abusive language.

Tests may include
burn test
chemical tests
sink/float test.

Underlay may include
crumble foam
felt
foam
sandwich
urethane
waffle rubber.

Work order information may include
access to work site and egress points
budget allocations
completion times/dates
insufficient people to complete the work task(s)
job requirements and tasks
legislative and local government requirements
OHS requirements and emergency response procedures
resource requirements - equipment and materials
specific client requirements e.g. relationships with other activities, dress and presentation requirements
use of signage and barriers
work schedules
work site contact person(s)
working in isolated and remote locations.

Yarn type may include
heat set
plied
single
textured
twist.

Critical aspects of competency
Accurate analysis of data gathered during visual and tactile inspection.
Accurate identification of type of yarns, fibres, construction methods, dyes and backing used in carpet making.
Accurate identification of installation methods used during carpet installation.
Compliance with company and legislative requirements.
Outcomes achieved in relation to customer work order and company requirements.

Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below.
Types of yarns, fibres and piles used in carpet construction and their characteristic features.
Knowledge of a range of dying methods.
Knowledge of the range of carpet installation methods.
Awareness of applicable legislation, regulations, codes of practice and industry advisory standards.
Awareness of OHS legislation and procedures.
Company management structure and reporting procedures.
Emergency response and evacuation procedures.
Injury, dangerous occurrence and incident reporting.
Knowledge of biological and viral control procedures.

Specific skills needed to achieve the performance criteria

To achieve the performance criteria, some complementary skills are required. These are:

communicating clearly and concisely using written and verbal modes
handling and disposing of chemicals safely
reading and responding appropriately to directions and safety instructions in equipment manuals and MSDS and on chemical labels
requesting advice or further information
seeking and receiving feedback
sourcing, organising and recording information
working on an individual basis or as part of a team.

Resources required to assess this unit

The following resources should be available:

access to a suitable work site or venue with carpet
access to a range of samples of carpet materials
access to suitable equipment and chemicals
access to personal protective equipment
assessment instruments, including personal planner and assessment record book.

Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor.
The competency is to be demonstrated in a range of situations, which may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Assessment of competency may be made through written or oral examination, practical demonstration in the work environment or in a simulated work environment.

Communicating ideas and information
Confirm own role and responsibilities with colleagues and supervisors to ensure compliance with work order and company requirements such as OHS. (1)

Collecting analysing and organising information
Collect and analyse information regarding work site in line with company procedures. (1)

Planning and organising activities
Organise and prioritise work tasks to meet work order and company requirements. (1)

Working with others and in teams
Provide support and assistance to team members to complete work tasks within designated timelines and to meet company requirements. (1)

Using mathematical ideas and techniques
Calculate floor area to be cleaned and measure and carry out chemical applications. (1)

Solving problems
Discuss with management/clients/site managers, supervisors and team members how to help solve problems that may arise. (1)

Using technology
Record data for future use such as stock control. (1)