Unit of competency Outline

Date retreived
22/07/2026 9:34 PM AWST

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Recruit, induct and manage volunteers

Recruit, induct and manage volunteers

Unit of competency
National Code
SISXMGT003
State Code
OEN39
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/12/2022
View on TGA
State Implementation and Classification
Approved Date
14/08/2023
Field of Education
080303 - Human Resource Management
Original Release Date
14/08/2023
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to establish the need for volunteers and to recruit, induct and manage volunteers within the context of an established volunteer management framework.This unit applies to any type of sport, fitness, aquatic or recreation organisation including commercial, not-for-profit, community and government organisations. It can be applied to any type of volunteer activity, short and long term, and for specific events.It applies to senior personnel, including supervisors and managers, who operate independently or with limited guidance from others.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine volunteer requirements.
  • 1.1. Establish need for volunteers based on analysis of workforce needs.
  • 1.2. Identify and document key roles for volunteers based on identified need.
  • 1.3. Develop and document required skills and attributes profiles aligned to key roles for volunteers.
  • 1.4. Obtain approval for volunteer recruitment according to organisational volunteer management policy and procedures.
2. Recruit and select volunteers.
  • 2.1. Use skills and attributes profiles to develop clear and concise selection criteria and applicant information.
  • 2.2. Identify key sources for volunteers and communicate all relevant organisational and skill requirement information in call for volunteers.
  • 2.3. Evaluate applications against selection criteria to progress suitable applicants.
  • 2.4. Use selection criteria and selection processes suited to organisational need to evaluate and select volunteers.
  • 2.5. Make offers to volunteers and complete accurate records of the selection process according to organisational policies and procedures.
3. Induct volunteers.
  • 3.1. Plan induction and training for volunteers to ensure work roles, rights and responsibilities are clearly understood.
  • 3.2. Prepare and distribute accurate documents and resources for induction to staff and volunteers.
  • 3.3. Deliver induction session according to plan.
4. Manage volunteers.
  • 4.1. Maintain regular communication with volunteers to monitor their volunteering experience from organisation and volunteer perspective.
  • 4.2. Review volunteer performance and provide feedback and opportunities for any required additional training.
  • 4.3. Maintain accurate records of volunteer engagement according to organisational volunteer management policy and procedures.
No information
No information
Replaces
State Code National Code Title Type
AVD08 SISXHRM001 Recruit and manage volunteers Unit of competency