Unit of competency Outline
Date retreived
22/07/2026 8:29 PM AWST
22/07/2026 8:29 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Monitor inventory capacity to meet demand
Monitor inventory capacity to meet demand
Unit of competency
National Code
SIRWINV302
SIRWINV302
State Code
WD941
WD941
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
20/08/2013
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
20/08/2013
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to manage business systems inventory required by a business to meet operational and customer requirements.It focuses on managing and monitoring inventory procedures and documentation for the receipt, dispatch and secure storage of goods. It involves using business systems to monitor inventory levels, storage, movement and reorder cycles, and coordinate stock movement to ensure that inventory is available to meet business needs.
Notes
Elements and Performance Criteria
1. Monitor receipt and dispatch of goods.
- 1.1.Determine responsibility for receipt and dispatch of products.
- 1.2.Implement business policy and procedures in regard to receipt, dispatch and secure storage of products.
- 1.3.Observe staff functions to ensure business procedures are followed and documentation is completed correctly.
- 1.4.Implement business procedures to ensure products are inspected for quantity and quality on receipt.
- 1.5.Act upon variations to quantity and quality of delivered products according to business policy.
- 1.6.Supervise safe handling and storage of products according to business policy.
2. Maintain stock records.
- 2.1.Monitor stock levels and maintain at required levels.
- 2.2.Maintain, monitor and adjust stock reorder cycles as required.
- 2.3.Inform team members of their individual responsibilities in regard to recording stock.
- 2.4.Maintain stock storage and movement records according to business policy.
- 2.5.Record stock discrepancies and follow procedures according to business policy.
- 2.6.Monitor stock performance and identify and report fast and slow selling items according to business policy.
3. Ensure inventory is on hand.
- 3.1.Coordinate deliveries to meet inventory demand.
- 3.2.Match logistics of delivery to inventory supply requirements.
- 3.3.Implement improvements to supply chain management as required.
4. Coordinate stocktake or cyclical count.
- 4.1.Interpret policy and procedures in regard to stocktaking and cyclical counts and explain to team members.
- 4.2.Roster staff according to allocated budget and time constraints.
- 4.3.Allocate stocktaking tasks to individual team members.
- 4.4.Provide team members with clear directions for the performance of each task.
- 4.5.Allocate team members to ensure effective use of staff resources to complete task.
- 4.6.Produce accurate reports for management on stocktake data, including discrepancies.
5. Identify stock losses.
- 5.1.Identify and record losses and assess against potential loss forecast on a regular basis.
- 5.2.Identify avoidable losses and establish reason.
- 5.3.Recommend and implement possible solutions for stock losses.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.
Business policy and procedures may relate to:
job roles and responsibilities
merchandise and product range
pricing, labelling and packaging requirements
procurement processes
receipt and dispatch of goods
stocktaking and cyclical counts
transport, handling and storage of goods.
Documentation may include:
asset registers
corporate credit card transaction statements
evaluation process documentation
financial statements
invoices and payment requests
offer and contract documents
purchase requests and orders
records of authorised officers’ decisions
records of conversations
records of supplier performance
statements and petty cash vouchers.
Safe handling and storage of goods may include:
product segregation
optimum maintenance of storage areas, including:
cleanliness and sanitation
lighting
climate control
pest control
ventilation
packaging products for storage
labelling of goods
stock rotation
disposal of damaged or spoiled goods
safe manual handling and lifting techniques
safe use of equipment, such as ladders and trolleys
storage in:
cool rooms
dry stores
freezers
refrigeration.
Safe handling and storage techniques may vary accordingto:
industry codes of practice
WHS
stock characteristics.
Team members may:
come from a variety of social, cultural and ethnic backgrounds
vary in competencies
vary in literacy and numeracy skills.
Recordsmay be:
electronic
manual
templated.
Stock performance may vary according to:
advances in technology
customer demand
environmental factors
quality demands
seasonal cycles
selling approaches.
Reports for management may include:
business documents
financial reports
informal reports
stocktake reports.
Logisticsmay include:
infrastructure resources
levels of service
milestones
outputs
payment schedules
phases or stages of the supply and distribution chain
targets
timeframes.
Factors affecting staff roster may include:
available or required staffing levels
awards and agreements
budget allocation
full-time, part-time, casual or contract staff
range of staff responsibilities
routine or busy trading conditions
varying levels of staff training.
Business policy and procedures may relate to:
job roles and responsibilities
merchandise and product range
pricing, labelling and packaging requirements
procurement processes
receipt and dispatch of goods
stocktaking and cyclical counts
transport, handling and storage of goods.
Documentation may include:
asset registers
corporate credit card transaction statements
evaluation process documentation
financial statements
invoices and payment requests
offer and contract documents
purchase requests and orders
records of authorised officers’ decisions
records of conversations
records of supplier performance
statements and petty cash vouchers.
Safe handling and storage of goods may include:
product segregation
optimum maintenance of storage areas, including:
cleanliness and sanitation
lighting
climate control
pest control
ventilation
packaging products for storage
labelling of goods
stock rotation
disposal of damaged or spoiled goods
safe manual handling and lifting techniques
safe use of equipment, such as ladders and trolleys
storage in:
cool rooms
dry stores
freezers
refrigeration.
Safe handling and storage techniques may vary accordingto:
industry codes of practice
WHS
stock characteristics.
Team members may:
come from a variety of social, cultural and ethnic backgrounds
vary in competencies
vary in literacy and numeracy skills.
Recordsmay be:
electronic
manual
templated.
Stock performance may vary according to:
advances in technology
customer demand
environmental factors
quality demands
seasonal cycles
selling approaches.
Reports for management may include:
business documents
financial reports
informal reports
stocktake reports.
Logisticsmay include:
infrastructure resources
levels of service
milestones
outputs
payment schedules
phases or stages of the supply and distribution chain
targets
timeframes.
Factors affecting staff roster may include:
available or required staffing levels
awards and agreements
budget allocation
full-time, part-time, casual or contract staff
range of staff responsibilities
routine or busy trading conditions
varying levels of staff training.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
manages and monitors staff implementation of inventory procedures and documentation for the receipt, dispatch and secure storage of goods
uses relevant business systems to monitor inventory levels, storage, movement and reorder cycles on a regular basis
organises and coordinates stock movement to ensure that inventory is available to meet business needs
completes relevant business documentation accurately, in a timely manner and in agreed format
organises and coordinates stocktake and cyclical counts to monitor and review inventory levels, identify discrepancies and develop solutions to stock loss.
Context of and specific resources for assessment
Assessment must ensure access to:
a business-to-business sales work environment
relevant documentation, such as:
business policy and procedures manuals
WHS legislation and codes of practice
an inventory control system
relevant business technology.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
written or verbal questioning to assess knowledge and understanding.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
manages and monitors staff implementation of inventory procedures and documentation for the receipt, dispatch and secure storage of goods
uses relevant business systems to monitor inventory levels, storage, movement and reorder cycles on a regular basis
organises and coordinates stock movement to ensure that inventory is available to meet business needs
completes relevant business documentation accurately, in a timely manner and in agreed format
organises and coordinates stocktake and cyclical counts to monitor and review inventory levels, identify discrepancies and develop solutions to stock loss.
Context of and specific resources for assessment
Assessment must ensure access to:
a business-to-business sales work environment
relevant documentation, such as:
business policy and procedures manuals
WHS legislation and codes of practice
an inventory control system
relevant business technology.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
written or verbal questioning to assess knowledge and understanding.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S6103 | SIRWINV003A | Monitor inventory capacity to meet demand | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J148 | SIR30412 | Certificate III in Business to Business Sales | Qualification |
| BAM1 | FWP30616 | Certificate III in Timber Merchandising | Qualification |