Build and maintain community relationships

Unit of competency Outline

Date retreived
22/07/2026 5:31 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
FPICOT5208A

State Code
D5976

TGA Status
Replaced

DTWD Status
Replaced

Current Release Number
1.00

Current Release Date
20/05/2011

View on TGA

State Implementation and Classification

Approved Date

25/06/2012

Field of Education

080509 - Public Relations

Original Release Date

25/06/2012

Nominal Hours

Description

This unit describes the outcomes required to build and maintain community relationships. It includes setting parameters for relationships/partnerships, providing information relating to community engagement, and building community engagement capacityGeneral workplace legislative and regulatory requirements apply to this unit; however there are no specific licensing or certification requirements at the time of publication

Notes

Elements and Performance Criteria

1. Set parameters for community relationships or partnerships

1.1. Applicable occupational health and safety (OHS), environmental, legislative and organisational requirements relevant to building and maintaining community relationships are identified and followed
1.2. Contextual framework is developed to assist in analysing and setting parameters for relationships or partnerships in line with organisational policy and procedures
1.3. Parameters and purpose for the relationships or partnerships are established and agreed
1.4. Benefits and constraints for both parties are recognised and agreed in line with organisational policy and procedures
1.5. Dynamics within and across relationships or partnerships are managed
1.6. Resources are allocated in line with organisational requirements

2. Provide information relating to community engagement

2.1. Current community understandings of the organisation are assessed
2.2. Rights and responsibilities of individuals and communities to be involved in organisational processes and decision making are communicated using language and material to suit the audience and occasion
2.3. Opportunities for community involvement in organisational processes and decision making are communicated in ways suited to the diversity of the community

3. Build community engagement capacity

3.1. Skill and knowledge requirements of individuals and communities to engage with an organisation are developed using a range of strategies appropriate to individual and community needs
3.2. Opportunities for individuals and communitiesto develop their capacity to engage with an organisation are identified collaboratively
3.3. Informal and formal community networks are tapped into to strengthen local capital and to ensure ongoing capacity
3.4. Barriers to community engagement are identified and solutions formulated and implemented in line with organisational policy, procedures and community context
3.5. Mechanisms for communities to raise their own issues with an organisation are implemented in line with organisational policy, procedures and community context
3.6. Strategies to build community capacity are resourced and promoted in line with organisational policy and procedures

4. Document and report on community relationships or partnerships

4.1. Outcomes of community relationships or partnerships are reported to relevant stakeholders
4.2. Feedback on how the outcomes have informed planning or decision making is provided to all participants
4.3. Community engagement capacity is reviewed in light of outcomes

No information

Replaced By

State Code	National Code	Title	Type
WG893	FPICOT5208B	Build and maintain community relationships	Unit of competency