Unit of competency Outline
Information current as of
23/10/2026 12:02 AM AWST
23/10/2026 12:02 AM AWST
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Produce texts from recordings
Produce texts from recordings
Unit of competency
National Code
PSPREG422
PSPREG422
State Code
WE677
WE677
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
04/07/2014
Original Release Date
01/11/2012
Nominal Hours
40
Field of Education
080901 - Secretarial And Clerical Studies
Description
This unit describes the performance outcomes, skills and knowledge required to transcribe a recording using keyboarding techniques to produce accurate texts in a regulatory environment.
General notes
N/A
Elements and Performance Criteria
1. Prepare for transcription
- 1.1 Organisational and legislative requirements are identified for style, presentation and storage of completed texts, before commencing each task.
- 1.2 The purpose and requirements of texts are clarified with the supervisor or author.
- 1.3 Work organisation, ergonomic and OHS requirements are observed according to organisational procedures.
- 1.4 Sustainable work practices are used to conserve resources and minimise wastage.
2. Transcribe from recorded source
- 2.1 Keyboarding techniques are used to produce texts from recordings with the required accuracy.
- 2.2 Unclear speech in recordings is clarified with the author or by reference to notes made at the time or soon after.
- 2.3 Texts transcribed from recordings reflect a true and accurate record of what was recorded.
- 2.4 The spelling of names and any technical terms are checked to ensure accuracy and clarity of the texts.
- 2.5 Punctuation is used to ensure oral meanings are accurately transcribed into written form.
- 2.6 Draft texts are self-checked in line with their intended purpose and audience.
- 2.7 Draft texts are produced within designated timelines.
- 2.8 Recordings are stored in accordance with organisational and legislative requirements.
3. Edit and revise texts
- 3.1 Draft texts are circulated to parties involved in line with organisational and legislative requirements.
- 3.2 Feedback that identifies inaccuracies but does not affect the content or meaning of the texts is incorporated and texts are rechecked and any new errors corrected.
- 3.3 Final transcriptions are formatted, named, stored, printed and distributed in accordance with organisational, legislative and task requirements.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Purpose and requirements of texts may include:
for use in court as evidence
primary evidence
contemporaneous notes
verbatim records of interviews
verbatim records of meetings
verbatim records of dictation
reports
minutes
formal or informal letters
compliance with legislative requirements e.g. rules of evidence
Work organisation may include:
mix of repetitive and other activities
keyboarding rest breaks
exercises or stretching
Ergonomic and OHS requirements may include:
screen position
workstation height and layout
chair height, seat and back adjustment
keyboard and mouse position
document holder
footrest
lighting
posture
noise minimisation
avoiding radiation from computer screens
Sustainable work practices may include:
utilising power-save options for equipment
double-sided paper use
re-using paper for rough drafts (observing privacy and confidentiality requirements)
recycling used and shredded paper
Recordings may include:
electronic files
audiotape
micro-cassette
dictation machine or Dictaphone
Required accuracy may include
capturing a true and accurate record of recordings
correct grammar
correct spelling
correct punctuation
correct use of technical terms
intended meaning
Self-checking may include:
accuracy
intended meaning
readability and flow
grammar
spelling
punctuation
Designated timelines may include:
organisational timelines eg for minutes
timeline agreed with supervisor or person requiring texts
legislated timeframes
Parties will include:
only those legally able to view transcripts eg only those who were present when recordings were made
Inaccuracies may include:
spelling of names
incorrect technical terms
punctuation that changes the meaning or emphasis of what was recorded
Purpose and requirements of texts may include:
for use in court as evidence
primary evidence
contemporaneous notes
verbatim records of interviews
verbatim records of meetings
verbatim records of dictation
reports
minutes
formal or informal letters
compliance with legislative requirements e.g. rules of evidence
Work organisation may include:
mix of repetitive and other activities
keyboarding rest breaks
exercises or stretching
Ergonomic and OHS requirements may include:
screen position
workstation height and layout
chair height, seat and back adjustment
keyboard and mouse position
document holder
footrest
lighting
posture
noise minimisation
avoiding radiation from computer screens
Sustainable work practices may include:
utilising power-save options for equipment
double-sided paper use
re-using paper for rough drafts (observing privacy and confidentiality requirements)
recycling used and shredded paper
Recordings may include:
electronic files
audiotape
micro-cassette
dictation machine or Dictaphone
Required accuracy may include
capturing a true and accurate record of recordings
correct grammar
correct spelling
correct punctuation
correct use of technical terms
intended meaning
Self-checking may include:
accuracy
intended meaning
readability and flow
grammar
spelling
punctuation
Designated timelines may include:
organisational timelines eg for minutes
timeline agreed with supervisor or person requiring texts
legislated timeframes
Parties will include:
only those legally able to view transcripts eg only those who were present when recordings were made
Inaccuracies may include:
spelling of names
incorrect technical terms
punctuation that changes the meaning or emphasis of what was recorded
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in producing texts from recordings.
This will include:
transcribing at least three different types of recordings to the required standard on at least three separate occasions
critically evaluating transcriptions for accuracy
proofreading and editing of texts
adhering to legislative and organisational requirements relating to the recording and transcription of information
Context of and specific resources for assessment
Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered, including coping with difficulties, irregularities and breakdowns in routine.
Access is required to office equipment and resources, such as:
workplace reference materials such as style guides
recording equipment such as hand held devices, digital recorders, audio-tapes, Dictaphone equipment
computer equipment including word processing software
dictionary
Method of assessment
Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
written or oral questions
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
Guidance information for assessment
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in producing texts from recordings.
This will include:
transcribing at least three different types of recordings to the required standard on at least three separate occasions
critically evaluating transcriptions for accuracy
proofreading and editing of texts
adhering to legislative and organisational requirements relating to the recording and transcription of information
Context of and specific resources for assessment
Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered, including coping with difficulties, irregularities and breakdowns in routine.
Access is required to office equipment and resources, such as:
workplace reference materials such as style guides
recording equipment such as hand held devices, digital recorders, audio-tapes, Dictaphone equipment
computer equipment including word processing software
dictionary
Method of assessment
Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
written or oral questions
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
Guidance information for assessment
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
No information