Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

The range statement provides details of how this competency can be used in the workplaces of the racing industry to promote and maintain business arrangements with greyhound owners. Workplaces include kennels and racecourses, training tracks and public areas.
Market research techniques may include:
conducting surveys to identify potential clients and their expectations
identifying racing participation demographics
investigating amount of money invested in racing
researching other trainer services and charges
reviewing membership numbers
reviewing participation and money invested in other sports.
Training services may include:
breaking in
conditioning greyhounds for racing fitness
educating greyhounds for race starts
educating greyhounds to chase, work and race against other greyhounds
preparing greyhounds for specialist events.
Relevant sources may include:
local and racing-specific media sources
local race clubs
greyhound racing owner groups
past and present owners
owner of bitch of winning greyhound
own website or newsletter
studmaster of sire of winning greyhound.
Needs of racing greyhound owners may include to:
be able to participate as owner at race meetings
be able to visit greyhounds at trainer's kennels
be advised if trainer wishes to rest greyhound
be advised of greyhound illness or injury
be advised of trial and race dates
be advised on selecting greyhounds for racing
be given a realistic opinion of greyhound's potential for future success
be kept informed of greyhound's progress during education, training and racing
be recognised and shown respect by trainer and staff
be recognised as a valuable client by trainer
be owner of a winning greyhound
discuss training and racing program plans with trainer.
Services to be provided may include:
education and re-education of greyhound for racing
feed and board for greyhound
management of sick or injured greyhounds
rehabilitation after injury
spelling or resting
training of greyhound for nominated racing program
transport to and from trackwork, trials and race meetings.
Contract for training of greyhound may cover:
clarifying how specialist or consultant fees will be paid, for example veterinary services
clarifying obligations of owner and trainer in relation to animal welfare legislation
date when fees are due
fee for services provided
method of payment
obligations of owner
obligations of trainer
provision for dissolving business arrangements
rights of owner to make decisions on greyhound activities
rights of trainer to make decisions on greyhound health, welfare and activities
rights of trainer to recover debts from owner
services to be provided.
Training progress reports may include:
days worked, type of work performed and any highlights or incidents
expected trial and race plans for the coming month
health and injury status, including updates on progress in recovery and expected prognosis for return to racing
number of trials attended and results.
Decisions on future plans for greyhounds may include should:
greyhound be aimed at lower or higher level races
greyhound be assessed by specialists before further plans are made
greyhound be moved to a different location
greyhound be moved to a different trainer
greyhound be rested
owner be encouraged to stop racing this greyhound.
Race meeting arrangements for owners may include:
advising owners of race date, location, race number and time
clarifying number of owners that can participate at race meetings if part of a syndicate or partnership
clarifying use of mobile phones and other methods of communication on course
clarifying what rights owners have to participate in inquiries or appeals relating to their greyhound
ensuring owners are able to participate in prize-giving ceremonies for their greyhounds
organising tickets or passes for owners
outlining procedures at race meetings so owners are aware of where they can and can not go.
Problems with owners may include:
accounts not paid
confusion over what services are included in base training fees
confusion over who makes decisions on greyhound's training, racing and future plans
fees charged appear to be high per person for members of syndicate
no account provided
not being acknowledged in role as owner
not being kept informed of greyhound health, injury and racing status
not clarifying fees prior to commencing training
prize money not credited
unspecified additional charges appearing on accounts.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and processes that are to apply when promoting and maintaining business arrangements with greyhound owners
demonstration of effective negotiation and assertiveness skills in managing owners
preparation and application of criteria for the safe, effective and efficient maintenance of business arrangements with greyhound owners
working with others to promote and maintain arrangements that meet required outcomes
consistent, timely completion of promotion, maintenance and decision making processes that safely, effectively and efficiently meet required outcomes.
Evidence should be collected over a period of time and be focused on business activities of an establishment that trains racing greyhounds. Theoretical components can be assessed in a simulated situation but must be related to racing industry conditions and tasks.
Context of and specific resources for assessment
Competency must be assessed in a racing workplace that provides access to the required resources or simulated environment approved by the relevant State Principal Racing Authority. Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints. It is to comply with relevant regulatory requirements or Australian Standards requirements.
Assessment of the practical components of this unit will be by observation of relevant skills.
The following resources must be available:
a variety of greyhounds currently in training
commercial racing training establishments, and training and racetracks
materials and equipment relevant to assessing candidate's ability to market and promote participation in racing as an owner
racing documentation related to owning and racing greyhounds
work instructions and related documentation.
Method of assessment
Assessment methods must satisfy the endorsed Assessment Guidelines of the Racing Training Package.
The suggested strategies for the assessment of this unit are:
written and/or oral assessment of candidate's required knowledge
observed, documented and firsthand testimonial evidence of candidate's application of practical tasks
inspection of completed work
simulation exercises conducted in a State Principal Racing Authority approved simulated environment.
Where performance is not directly observed any evidence should be authenticated by supervisors or other appropriate persons.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBSMB403A Market the small business
BSBSMB406A Manage small business finances
BSBSMB407A Manage a small team
RGRPSG405A Operate a greyhound racing training business
RGRPSG407A Select greyhounds for racing.
Guidance information for assessment
Assessment methods should reflect workplace demands (e.g. literacy and numeracy demands) and the needs of particular target groups (e.g. people with disabilities, Aboriginal and Torres Strait Islander people, women, people with a language background other than English, youth and people from low socioeconomic backgrounds).