Unit of competency Outline
Date retreived
23/07/2026 4:52 AM AWST
23/07/2026 4:52 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop customer premises equipment installation project plans
Develop customer premises equipment installation project plans
Unit of competency
National Code
ICTPMG5027A
ICTPMG5027A
State Code
D3386
D3386
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
18/01/2011
Field of Education
080315 - Project Management
Original Release Date
18/01/2011
Nominal Hours
120
Description
This unit describes the performance outcomes, skills and knowledge required to plan installation of customer premises equipment (CPE). This can include customer premises cabling and CPE.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Assess project requirements
- 1.1. Discuss and clarify project deliverables with customer using available documentation
- 1.2. Determine the type of CPE project required for the installation
- 1.3. Evaluate access, occupational health and safety (OHS) and environmental issues and include in job specification
- 1.4. Quantify and source equipment required
- 1.5. Estimate costs using organisational costing guidelines
2. Prepare detailed equipment, system design and configuration
- 2.1. Capture data necessary to the project design brief
- 2.2. Negotiate system specifications based on project requirements with customer and sales staff
- 2.3. Translate available data into a detailed system design and configuration
- 2.4. Verify deliverables with customer
3. Detail project and quality plans
- 3.1. Develop project plan to meet customer's needs with detailed task list, resource needs and timeframes
- 3.2. Develop contingency plans to meet problems that may arise
- 3.3. Produce a quality plan incorporating flow process charts
- 3.4. Verify plans with customer and appropriate personnel
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Customer may include:
architects
building construction managers
companies
home owners
third parties:
communications consultant
contractor to a major supplier.
Documentation may include:
quotation forms
sales orders
specification lists.
Type of CPE project may include:
cabling
new equipment installation
equipment upgrade.
OHS and environmental issues may include:
confined spaces
electrical safety
hazardous material
height hazards
trip hazards
waste disposal.
Equipment may include:
alarm equipment
bandwidth managers
biometric systems
closed circuit TV (CCTV)
cordless private automatic branch exchange (PABX) and business systems
digital subscriber line (DSL):
asymmetrical DSL (ADSL)
cable TV (CATV)
fibre to premises terminal equipment
internet protocol TV (IPTV)
modems
network equipment
PABX
peripherals
radio frequency identification (RFID)
security systems
voice over internet protocol (VoIP) phones.
Data may include:
applications:
hotel
redundancy
voice mail
barred services
competitive call billing data
class of service
extension relationship
international and national dialling access details
operational configuration.
System design and configuration may involve:
architecture
compatibility
competing technologies
firmware
hardware
interoperability
longevity
performance
return on investment
scalability
software
topologies.
Project plan may include:
checklists
Gantt charts
PERT charts
software-based programs.
Quality plan may include:
dependencies
inspection
manufacturer's technical manuals
responsibilities
technical standards
testing and related procedures
work instructions.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Customer may include:
architects
building construction managers
companies
home owners
third parties:
communications consultant
contractor to a major supplier.
Documentation may include:
quotation forms
sales orders
specification lists.
Type of CPE project may include:
cabling
new equipment installation
equipment upgrade.
OHS and environmental issues may include:
confined spaces
electrical safety
hazardous material
height hazards
trip hazards
waste disposal.
Equipment may include:
alarm equipment
bandwidth managers
biometric systems
closed circuit TV (CCTV)
cordless private automatic branch exchange (PABX) and business systems
digital subscriber line (DSL):
asymmetrical DSL (ADSL)
cable TV (CATV)
fibre to premises terminal equipment
internet protocol TV (IPTV)
modems
network equipment
PABX
peripherals
radio frequency identification (RFID)
security systems
voice over internet protocol (VoIP) phones.
Data may include:
applications:
hotel
redundancy
voice mail
barred services
competitive call billing data
class of service
extension relationship
international and national dialling access details
operational configuration.
System design and configuration may involve:
architecture
compatibility
competing technologies
firmware
hardware
interoperability
longevity
performance
return on investment
scalability
software
topologies.
Project plan may include:
checklists
Gantt charts
PERT charts
software-based programs.
Quality plan may include:
dependencies
inspection
manufacturer's technical manuals
responsibilities
technical standards
testing and related procedures
work instructions.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
assess CPE project requirements
prepare detailed system design and configuration
develop project and quality plans for CPE installation.
Context of and specific resources for assessment
Assessment must ensure:
site on which CPE installation can be planned
relevant documentation, data, technical manuals and other site related documentation.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate undertaking practical planning
review of plans completed by the candidate
oral or written questioning to assess knowledge of installation issues, types of systems and applications.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTPMG5031A Prepare a project brief
ICTPMG5039A Prepare project specifications.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
assess CPE project requirements
prepare detailed system design and configuration
develop project and quality plans for CPE installation.
Context of and specific resources for assessment
Assessment must ensure:
site on which CPE installation can be planned
relevant documentation, data, technical manuals and other site related documentation.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate undertaking practical planning
review of plans completed by the candidate
oral or written questioning to assess knowledge of installation issues, types of systems and applications.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTPMG5031A Prepare a project brief
ICTPMG5039A Prepare project specifications.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWE10 | ICTPMG502 | Develop customer premises equipment installation project plans | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W812 | ICT50110 | Diploma of Optical Networks | Qualification |
| W815 | ICT50410 | Diploma of Radio Frequency Networks | Qualification |
| W813 | ICT50210 | Diploma of Telecommunications Network Engineering | Qualification |