Unit of competency Outline
Information current as of
20/10/2026 9:49 AM AWST
20/10/2026 9:49 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Attend to client being transported by road ambulance
Attend to client being transported by road ambulance
Unit of competency
National Code
HLTDEFHC411B
HLTDEFHC411B
State Code
D8171
D8171
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
02/08/2011
Original Release Date
25/03/2011
Nominal Hours
20
Field of Education
069905 - Paramedical Studies
Description
DescriptorThis unit covers the competency required to attend to clients being transported by road ambulance
General notes
N/A
Elements and Performance Criteria
1. Convey and receive information relating to client transport
- 1.1 Use client transport information received from dispatching authority to plan appropriate equipment, client care, route and timings according to organisation policies and procedures
- 1.2 Notify appropriate receiving facility according to organisation policies and procedures
2. Transport client
- 2.1 Maintain continuity of care in order to provide seamless client care from point of collection to handover to appropriate receiving facility
- 2.2 Utilise ambulance equipment in client transport and operate correctly according to manufacturer's/ supplier's instructions and local clinical guidelines
- 2.3 Provide instructions to the vehicle driver so that vehicle moves in a manner that avoids exacerbation of client's condition
- 2.4 Establish and maintain communication as required between driver and health care provider to ensure safe transport and effective client care
3. Load, unload and secure client and equipment for transportation
- 3.1 Conduct loading/unloading smoothly, consistent with safe work practices, and organisation policies and procedures
- 3.2 Ensure unnecessary movement does not exacerbate client's illness/injury during loading and unloading
- 3.3 Remove client(s) from scene in a manner consistent with treatment and in accordance with organisation policies and procedures
- 3.4 Secure client and equipment for transport in accordance with relevant organisation policies and procedures
4. Hand over a client requiring continuing care
- 4.1 Document client information according to organisation policies and procedures
- 4.2 Maintain client confidentiality
- 4.3 Ensure documentation for handover procedures conveys all necessary information
- 4.4 Ensure information is conveyed appropriately to individuals involved in ongoing client care to facilitate understanding and optimise continuing client care
- 4.5 Maintain client care until responsibility for client care is taken over by staff of the receiving agency
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Road ambulance may include:
6WD ambulance
4WD ambulance
2WD ambulance
Other designated transport vehicles
Organisation policies and procedures may include:
Acts, regulations service policy and procedures include those relating to the operation of radio and electronic communication equipment
Occupational health and safety Acts, regulations and standards
Organisation policy directives
Organisation standard operational procedures
Privacy Act
Safe lifting and manual handling procedures
Information relevant to client transport may include:
Location
Client information (demographic information, injury/illness information, time criticality)
Point of contact at client location
Receiving facility destination
Special equipment requirements
Ambulance equipment may include:
Communication devices
First responder medical kits
Hooks and stowage points
Lighting
Oxygen therapy
Client lifting devices
Personal protective equipment
Restraints
Splints, bandages and IV equipment
Storage compartments
Suction
Vital signs monitoring
Controlling the vehicle may includegiving instructions to vehicle driver about:
Limiting corner and obstacle turbulence
Limiting speed
Specified route
Communication may include:
Operating service radio equipment
Viable alternatives that support effective communication
Securing the client and equipment for transport may include:
Operating securing devices
Securing the client, client belongings, items of luggage and mobility devices
Using available ambulance space appropriately
Documenting client information may include:
MR - Demographic
M - Mechanism of injury
I - Injury
S - Significant signs and symptoms
T - Treatment
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Road ambulance may include:
6WD ambulance
4WD ambulance
2WD ambulance
Other designated transport vehicles
Organisation policies and procedures may include:
Acts, regulations service policy and procedures include those relating to the operation of radio and electronic communication equipment
Occupational health and safety Acts, regulations and standards
Organisation policy directives
Organisation standard operational procedures
Privacy Act
Safe lifting and manual handling procedures
Information relevant to client transport may include:
Location
Client information (demographic information, injury/illness information, time criticality)
Point of contact at client location
Receiving facility destination
Special equipment requirements
Ambulance equipment may include:
Communication devices
First responder medical kits
Hooks and stowage points
Lighting
Oxygen therapy
Client lifting devices
Personal protective equipment
Restraints
Splints, bandages and IV equipment
Storage compartments
Suction
Vital signs monitoring
Controlling the vehicle may includegiving instructions to vehicle driver about:
Limiting corner and obstacle turbulence
Limiting speed
Specified route
Communication may include:
Operating service radio equipment
Viable alternatives that support effective communication
Securing the client and equipment for transport may include:
Operating securing devices
Securing the client, client belongings, items of luggage and mobility devices
Using available ambulance space appropriately
Documenting client information may include:
MR - Demographic
M - Mechanism of injury
I - Injury
S - Significant signs and symptoms
T - Treatment
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of situations relevant to the work
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the work context, the assessment environment should represent work conditions as closely as possible
Resource implications:
Assessment requires access to:
a road ambulance
a client requiring transport
relevant clinical guidelines and protocols
Consistency in performance:
Competency should be demonstrated over time with a range of road ambulance transport situations that could be expected in the workplace
Context of assessment:
Competency should be assessed in a simulated workplace over a variety of situations involving the transport of clients in life-threatening situations
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Related units:
This unit may be assessed independently, but holistic assessment with other clinical units is encouraged
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of situations relevant to the work
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the work context, the assessment environment should represent work conditions as closely as possible
Resource implications:
Assessment requires access to:
a road ambulance
a client requiring transport
relevant clinical guidelines and protocols
Consistency in performance:
Competency should be demonstrated over time with a range of road ambulance transport situations that could be expected in the workplace
Context of assessment:
Competency should be assessed in a simulated workplace over a variety of situations involving the transport of clients in life-threatening situations
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Related units:
This unit may be assessed independently, but holistic assessment with other clinical units is encouraged
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVA43 | HLTDEF004 | Attend to emergency patients being transported by road | Unit of competency |
