Elements and Performance Criteria

state/territory and federal legislation
IR and OHS laws
duty of care
supervision
training
conditions of relevant awards

awards and agreements
contracts
induction for new staff
safety
workplace rules and staff discipline
disputes (management and staff)
grievance procedures

independent workplace audits
mediation
counselling

range of positions
minimum rates of pay
dispute resolution
general employment conditions

Board sub-committee or portfolio
joint management and staff working group

changes to legislation
award increases
changing technologies
union involvement

staff meetings
surveys

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Integrated demonstration of all elements of competency and their performance criteria, and
Workplace relations are managed harmoniously

Context of and specific resources for assessment

Assessment must ensure:

This unit of competency should be assessed through the performance of Board duties, but in the event that there is no opportunity to observe such a performance a simulated environment can be used but such simulation must replicate Board conditions in terms of: performing the task; managing a number of different tasks; coping with irregularities and breakdowns in routine; dealing with the responsibilities and expectations of the Board, including working with others; and transferring competency to other situations
Knowledge and performance to be assessed over time to confirm consistency in performance

Method of assessment

The following assessment method is appropriate for this unit:

Performance of Board duties, or through an accurate simulation of Board duties

Guidance information for assessment