Unit of competency Outline
Date retreived
23/07/2026 7:02 AM AWST
23/07/2026 7:02 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Facilitate community and stakeholder engagement for policing purposes
Facilitate community and stakeholder engagement for policing purposes
Unit of competency
National Code
POLGEN028
POLGEN028
State Code
BBH90
BBH90
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/03/2018
Field of Education
080509 - Public Relations
Original Release Date
08/03/2018
Nominal Hours
0
Description
This unit describes the skills required to facilitate community and stakeholder engagement, including developing understanding of community-specific needs, demonstrating informed practice, and delivering policing services to communities. This unit applies to those working as a police supervisor with responsibilities to lead the community and stakeholder engagement process.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to codes of ethics and codes of conduct.Those undertaking this unit would demonstrate strong autonomy, making independent decisions and accessing support from a broad range of services. The individual would be responsible for supervising small teams, providing guidance and assistance, and displaying leadership as part of routine command duties. They would perform routine tasks within familiar and/or unpredictable contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Develop understanding of communitiesand stakeholders
- 1.1 Gather information continuously in order to understand characteristics, complexity and diversity within communities and stakeholders
- 1.2 Analyse information to identify and manage communities’ and stakeholders’ needs, expectations and perceptions
- 1.3 Assess capacity and capability of policing to meet communities’ and stakeholders’ needs and expectations
- 1.4 Assess capacity and capability of communities and stakeholders to support police outcomes
2 Demonstrate informed practice to lead community and stakeholder engagement
- 2.1 Use gathered information to develop tailored policing services
- 2.2 Communicate diversity issues and expectations to teams and communities and stakeholders
- 2.3 Disseminate information to teams and communities and stakeholders to support policing strategies
- 2.4 Provide support and advice to teams to facilitate stakeholder engagement
3 Engage continuously with communityand stakeholders
- 3.1 Identify jurisdictional objectives to guide approach to community and stakeholder engagement
- 3.2 Ensure participation in formal/informal public events to build community and stakeholder confidence and trust
- 3.3 Seek out community and stakeholder members to develop networks
- 3.4 Collaborate with communities and stakeholders to enhance police outcomes through partnerships
- 3.5 Empower communities and stakeholders to be involved in developing solutions
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVN69 | POLGEN003 | Facilitate community engagement for policing purposes | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AD238 | POLSS00002 | Police Intelligence (team leader) | Skill set |