Unit of competency Outline
Date retreived
22/07/2026 10:02 AM AWST
22/07/2026 10:02 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage persons in care or custody or in need of assistance
Manage persons in care or custody or in need of assistance
Unit of competency
National Code
PUAPOL007B
PUAPOL007B
State Code
W080
W080
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/07/2014
Field of Education
091105 - Police Studies
Original Release Date
04/07/2014
Nominal Hours
40
Description
This unit covers the competency to process and provide for persons in police care or custody or to provide assistance pending the arrival of qualified personnel.
Notes
Elements and Performance Criteria
1 Provide for the persons in care or custody
- 1.1 Persons in care or custody are provided for in accordance with jurisdictional laws, policy and procedures
- 1.2 Persons in care or custody are treated in a professional and ethical manner at all times
- 1.3 Documentation, as required under jurisdictional laws, policy and procedures, is complied with
- 1.4 Guidelines covering the special requirements of particular categories of persons are strictly adhered to
- 1.5 Security of persons in care or custody is maintained and organisational operational safety guidelines adhered to
- 1.6 Conditions of persons in care or custody are routinely monitored and recorded and remedial action taken where appropriate
2 Process persons in care or custody
- 2.1 Persons are processed in accordance with jurisdictional laws, policy and procedures
- 2.2 Cultural awareness, sensitivity and discretion is observed when processing persons in care or custody
- 2.3 Documentation, as required under organisational policy and procedures, is complied with
- 2.4 Person's legal rights are ensured
3 Escort/transport persons in care or custody
- 3.1 Persons are escorted in accordance with jurisdictional laws, policy and procedures
- 3.2 Any special circumstances of persons are made known to all escorting officers
- 3.3 Correct documentation is conveyed with persons
- 3.4 Persons are conveyed in a safe and secure manner and organisational operational safety guidelines are adhered to
4 Identify need for assistance
- 4.1 Initial assessment is made of extent and nature of assistance required
- 4.2 Initial assessment is communicated to appropriate personnel in accordance with the organisation's policies and procedures
5 Protect casualty and others from further harm
- 5.1 Safety and hygiene standards are maintained at all times according to organisational standards, and relevant legislation, regulations and guidelines
- 5.2 Hazards and risks are identified and appropriate action taken to prevent further injury
6 Provide assistance
- 6.1 A calm, caring and reassuring manner is adopted in interaction with the casualty and others at the scene throughout care
- 6.2 Casualty is made comfortable using available resources
- 6.3 Casualty and significant others are informed where possible of procedures which are to take place
- 6.4 Transport of the casualty is arranged with appropriate health care professional
- 6.5 Members of other emergency services are assisted in their tasks in accordance with organisational standards and individual level of responsibility and competency
- 6.6 Documentation is completed and processed in line with legislative, regulatory and organisational requirements
Persons in care or custody may include
Persons placed, either by police, themselves or some other agency, temporarily in police care, for example (lost children,
persons suffering dementia, victims of rape, domestic violence or other crimes)
those persons detained by police or voluntarily in police custody in connection with criminal activity or
some incident requiring further police investigation
persons being transported by police
The provision of care and/or custody could be at Police Stations/lockups
watch houses
court buildings
hospitals
in vehicles/planes in transit
Persons in care or custody are at all times to be provided with:
their full rights and entitlements applicable under Commonwealth and jurisdictional laws
a safe and secure environment during the full period of custodial care
provisions determined by the Aboriginal Deaths in Custody Report if applicable
Particular categories of persons include
aged persons
children
disabled persons
persons affected by drugs or alcohol
women
Aboriginal or Torres Strait Islander people
persons likely to cause injury to themselves and/or others
injured/ill persons
people from culturally and linguistically diverse backgrounds
physically or intellectually impaired people
military personnel, government, diplomatic personnel and other dignitaries
mentally ill/disordered
transgender
Some persons may require special arrangements, as per established guidelines, such as
isolation from others
more constant/closer supervision
the involvement of outside persons/agencies
access to specialised treatment
Security of persons relates to ensuring the personal safety, wellbeing and survival of
each person in custody or transit
the police officers and/or persons attending them
any other persons exercising lawful access to prisoners/persons in custody
the public in general through the prevention of escapes/breakouts
Security of persons could be maintained through
use of appropriate restraining devices
searching persons for weapons
drugs
potentially dangerous items/substances
correct identification and addressing of a person's special needs/circumstances
regular cell inspections
compliance with documented operational practices and procedures
Processing of persons may include
preparation of relevant documentation
searching persons for items/substances that are prohibited or could be used to effect injury or escape and the recording and storing of items confiscated
classification/categorisation of person(s) to be placed in custody
arranging, if needed, for appropriate support agency, medical, legal, family contact, arranging for interpreters, arranging for consular representatives
locating to cells or arranging transport to another location,
arranging for refreshments
personal needs if appropriate
Escorting officers may include
Officers from other policing organisations and/or agencies such as:
Correctional Services
Community/Child Support Services
Aboriginal Services, etc.
Escorting officers may be by means of may include
police vehicles (marked and unmarked)
aircraft (both police service and commercially operated flights)
correctional services vehicles
Details of incident obtained from
casualty
visual assessment of scene
others at scene
Maintaining personal safety may include
washing hands
using glove
Caring manner may include
personal introduction and identification consistent with other priorities
Hazards may include
bodily fluids
traffic
environmental hazards
downed wires
bystanders
Significant others may include
family
friends at scene
Appropriate action may include
protecting scene
isolating scene, eg. erecting barricade
Persons placed, either by police, themselves or some other agency, temporarily in police care, for example (lost children,
persons suffering dementia, victims of rape, domestic violence or other crimes)
those persons detained by police or voluntarily in police custody in connection with criminal activity or
some incident requiring further police investigation
persons being transported by police
The provision of care and/or custody could be at Police Stations/lockups
watch houses
court buildings
hospitals
in vehicles/planes in transit
Persons in care or custody are at all times to be provided with:
their full rights and entitlements applicable under Commonwealth and jurisdictional laws
a safe and secure environment during the full period of custodial care
provisions determined by the Aboriginal Deaths in Custody Report if applicable
Particular categories of persons include
aged persons
children
disabled persons
persons affected by drugs or alcohol
women
Aboriginal or Torres Strait Islander people
persons likely to cause injury to themselves and/or others
injured/ill persons
people from culturally and linguistically diverse backgrounds
physically or intellectually impaired people
military personnel, government, diplomatic personnel and other dignitaries
mentally ill/disordered
transgender
Some persons may require special arrangements, as per established guidelines, such as
isolation from others
more constant/closer supervision
the involvement of outside persons/agencies
access to specialised treatment
Security of persons relates to ensuring the personal safety, wellbeing and survival of
each person in custody or transit
the police officers and/or persons attending them
any other persons exercising lawful access to prisoners/persons in custody
the public in general through the prevention of escapes/breakouts
Security of persons could be maintained through
use of appropriate restraining devices
searching persons for weapons
drugs
potentially dangerous items/substances
correct identification and addressing of a person's special needs/circumstances
regular cell inspections
compliance with documented operational practices and procedures
Processing of persons may include
preparation of relevant documentation
searching persons for items/substances that are prohibited or could be used to effect injury or escape and the recording and storing of items confiscated
classification/categorisation of person(s) to be placed in custody
arranging, if needed, for appropriate support agency, medical, legal, family contact, arranging for interpreters, arranging for consular representatives
locating to cells or arranging transport to another location,
arranging for refreshments
personal needs if appropriate
Escorting officers may include
Officers from other policing organisations and/or agencies such as:
Correctional Services
Community/Child Support Services
Aboriginal Services, etc.
Escorting officers may be by means of may include
police vehicles (marked and unmarked)
aircraft (both police service and commercially operated flights)
correctional services vehicles
Details of incident obtained from
casualty
visual assessment of scene
others at scene
Maintaining personal safety may include
washing hands
using glove
Caring manner may include
personal introduction and identification consistent with other priorities
Hazards may include
bodily fluids
traffic
environmental hazards
downed wires
bystanders
Significant others may include
family
friends at scene
Appropriate action may include
protecting scene
isolating scene, eg. erecting barricade
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated in the ability to ensure security and physical well-being of persons in care or custody
Consistency in performance
Evidence of competency will need to be gathered over time and from across a range of actual/simulated workplace situations involving different categories of persons
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special requirements
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
It is essential for this unit that competence be demonstrated in the ability to ensure security and physical well-being of persons in care or custody
Consistency in performance
Evidence of competency will need to be gathered over time and from across a range of actual/simulated workplace situations involving different categories of persons
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special requirements
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| J285 | PSP40312 | Certificate IV in Government (Court Compliance) | Qualification |