Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Requirements for applications layer solutions may include:
diagnostic software tools
hardware resources
management software tools
protocols
software resources.
New applications layer solutions may include:
internet protocol (IP) games
internet protocol TV (IPTV)
mesh network applications
mobile voice over internet protocol (VoIP)
multicast mobile applications
multimedia products
web applications.
Forecasting demand data may be:
collected from:
customers:
actual
prospective
economic planners
internal organisational groups
local
marketing organisations
real estate agents
sales organisations
state and federal governments
statutory bodies
traffic management systems
in relation to:
access transport planning
changing customer use patterns
demographic changes
economic forecasts
industry trends
influence of technology on traffic demand
land developments
local industry
market conditions
marketing programs
population trends
possible environmental impacts
power re-zoning
sales forecasts
shire planning
traffic patterns.
Integration of new solutions may include:
no contentions
protocol compatibility
software compatibility
system interoperability.
Test management schedule may include:
post-installation test procedures
pre-installation test procedures
produces test summary report
profiling of application solution
risk defects report
simulation testing
test process is testable for application built.
Industry process may include:
complex architectural input
complex constructor table input
idea consultation.
Integration document software may include:
fine-tuning capabilities in multi-operating environments
integration with existing system
links to legacy systems.
Performance evaluation tests may include:
defects:
defects detected are logged and mapped to failed cases
releases:
manage software releases and iterations
requirements:
traceability
management
test lab:
execute test cases from test plan
test plan:
creating and updating test cases.
Transition to operation activities include:
installation procedures
operations and maintenance (OM) expenses
OM
project scope
schedule and milestones
training procedures.
Change implementation plan may include:
back out procedures
pre-validate changes prior to the change to assess environment stability
test process pre/post scheduled change to identify success.
Monitoring activities may include:
current and future capacity
current and future performance
throughput of the infrastructure components.
Tuning activities may include:
configuration settings
database performance tuning
network settings.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
produce a test management schedule for the testing process of the application product
develop application architecture solution specifications using an industry process
produce software deployment mapping and version control
analyse test results of application layer solutions
prepare evidence for customer acceptance and certification
prepare an installation failures procedure
manage ongoing monitoring activities
produce tuning activities
produce a capacity plan predicting the infrastructure resources needed.
Context of, and specific resources for assessment
Assessment must ensure:
site where the management of application layer solutions may be conducted
software tools currently used in industry
vendor products, specifications, equipment and enterprise policy required for the activity.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate managing the deployment of application layer solutions
direct observation of the candidate performing a systematic approach to test and analysis of complex issues arising
review of performance evaluation tests, software deployment mapping, plans and evidence for customer acceptance, prepared by the candidate
oral or written questioning of the candidate to assess required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN7224A Manage voice, data and internet protocol network solutions.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.