Unit of competency Outline
Date retreived
23/07/2026 7:43 PM AWST
23/07/2026 7:43 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Direct quality management of a project program
Direct quality management of a project program
Unit of competency
National Code
BSBPMG605A
BSBPMG605A
State Code
D0943
D0943
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
30/05/2014
Field of Education
080315 - Project Management
Original Release Date
30/05/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to direct quality management across multiple projects and within the overall program. It covers directing the development of quality requirements, directing quality assurance management, and reviewing and improving the quality of projects and the program.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Direct quality requirements development
- 1.1. Direct reviews and consultation to ensure that the organisation's quality objectives, standards, levels and criteria are applied at the project level, in consultation with stakeholders
- 1.2. Modify quality management methods, techniques and tools to the requirements of the program, as necessary
- 1.3. Identify and communicate program quality criteria to project managers for implementation
- 1.4. Direct project managers to develop and implement quality plans that will be used as the basis for performance measurement
2. Direct project quality assurance management
- 2.1. Analyse results of project activities and product performance to determine compliance with agreed quality standards throughout the project life cycles within the program
- 2.2. Identify causes of unsatisfactory results in consultation with project managers, clients and stakeholders, and initiate appropriate actions to enable continuous improvement in quality outcomes
- 2.3. Direct inspections of quality processes and analyse results to determine compliance with quality standards set for the overall program and the organisation
- 2.4. Develop and maintain a quality management system to enable effective management and communication of quality issues and outcomes
3. Improve program and project quality
- 3.1. Continually review and modify the quality management system throughout project activities to ensure project team commitment to continuous improvement of quality processes and outcomes
- 3.2. Direct project outcomes review and analysis against performance criteria to determine the effectiveness of the quality management system
- 3.3. Aggregate and use quality improvements and lessons learned to benefit the business and, where appropriate, pass on program initiatives/projects to organisational management for consideration in support of strategic planning and (re)direction
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Quality management may:
be conducted non-routinely to meet complex and changing circumstances
be done independently or by taking the lead in a team environment
involve consultation with and direction to, project managers regarding their selective involvement of appropriate project stakeholders
involve the overall direction to project managers for the selection, modification and supervision of the use of appropriate quality management methods, processes, procedures, tools and techniques
take into account the impact of organisational and environmental change on the program and vice versa
Quality management system may include:
ISO 9000 series or as designed to meet the specific needs of the project
Quality improvements may include:
formal practices, such as total quality management or continuous improvement
less formal processes which improve both the product quality and processes of the project, for example client surveys to determine client satisfaction with project performance
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Quality management may:
be conducted non-routinely to meet complex and changing circumstances
be done independently or by taking the lead in a team environment
involve consultation with and direction to, project managers regarding their selective involvement of appropriate project stakeholders
involve the overall direction to project managers for the selection, modification and supervision of the use of appropriate quality management methods, processes, procedures, tools and techniques
take into account the impact of organisational and environmental change on the program and vice versa
Quality management system may include:
ISO 9000 series or as designed to meet the specific needs of the project
Quality improvements may include:
formal practices, such as total quality management or continuous improvement
less formal processes which improve both the product quality and processes of the project, for example client surveys to determine client satisfaction with project performance
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
demonstrated experience in directing the successful application of quality management across a range of concurrent projects
knowledge of relevant Australian and international standards.
Context of and specific resources for assessment
Assessment must ensure:
access to workplace quality documentation
consideration of feedback from project team/s and stakeholders as to how quality was managed.
Method of assessment
A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance of scope management techniques by the candidate
analysis of responses addressing different project quality management case studies and scenarios
oral or written questioning to assess knowledge of strategies for managing project quality and their application to different situations
assessment how program quality criteria were identified and communicated
review of actions initiated to enable continuous improvement.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units in the Advanced Diploma of Project Management.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
demonstrated experience in directing the successful application of quality management across a range of concurrent projects
knowledge of relevant Australian and international standards.
Context of and specific resources for assessment
Assessment must ensure:
access to workplace quality documentation
consideration of feedback from project team/s and stakeholders as to how quality was managed.
Method of assessment
A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance of scope management techniques by the candidate
analysis of responses addressing different project quality management case studies and scenarios
oral or written questioning to assess knowledge of strategies for managing project quality and their application to different situations
assessment how program quality criteria were identified and communicated
review of actions initiated to enable continuous improvement.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units in the Advanced Diploma of Project Management.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7071 | BSBPM605A | Direct quality management of multiple projects/programs | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUH31 | BSBPMG605 | Direct quality management of a project program | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J688 | RII60613 | Advanced Diploma of Civil Construction | Qualification |
| J651 | RII60513 | Advanced Diploma of Civil Construction Design | Qualification |
| D333 | CHC80108 | Graduate Diploma of Community Sector Management | Qualification |
| J642 | RII60413 | Advanced Diploma of Drilling Management | Qualification |
| D187 | BSB60707 | Advanced Diploma of Project Management | Qualification |