Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Storage area:
must include pest management vehicle
may also include:
chemical cupboard
equipment storage bays
storage room or depot.
Legislative requirements may include:
Australian standards, quality assurance and certification requirements
award and enterprise agreements
industry advisory standards and codes, such as:
building codes
dangerous goods codes
relevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as:
anti-discrimination and diversity
chemical controls
chemical registers or manifests
consumer protection legislation
dangerous goods Acts and regulations
declared pest (plant and animal) reporting
environmental protection issues
equal employment opportunity
freedom of information
industrial relations
motor and commercial vehicle transportation
WHS Acts and regulations
privacy
public health
trade practices
workplace consultative arrangements.
Work health and safety requirements may include:
allergic reactions, such as contact dermatitis
animal management and control procedures
communication arrangements and devices for isolated or remote locations, such as:
mobile phone
two-way radio
dermatoxicological control and prevention measures
emergency procedures for contact with toxic substances, such as:
splashes in eye or on skin
inhalation
ingestion
hazard identification and risk assessment mechanisms
hierarchy of hazard control procedures
industry advisory standards
information provided by national registration authority for chemical approval and state government authorities, such as:
agriculture
environment protection
health
primary industry
injury and dangerous occurrence reporting
national and industry codes of practice
routes of entry and potential symptoms of exposure to chemicals
safe work practices for equipment, PPE and chemical storage, including:
interpretation of SDS and hazardous substance information, such as long latency periods
separation of chemical storage
safety, induction and refresher training
selection and use of PPE and clothing appropriate to hazard
up-to-date electrical test and tag compliance
use of chemicals according to SDS
use of residual current devices
use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals
WHS control procedures, such as:
health and safety plans
job plans
job safety analyses
risk assessments
safe operating practices and procedures
safe work instructions
safe work method statements
health surveillance and monitoring, such as regular blood testing
withholding periods and spray drift.
Company requirements may include:
access and equity policy, principles and practice
business and performance plans
client communication procedures
client confidentiality procedures
client service standards
company goals, objectives, plans, systems and processes
company issued identification badge, card or pass
company policies and procedures
defined resource parameters
dress and presentation requirements
duty of care, code of conduct and code of ethics
emergency response and evacuation procedures
employer and employee rights and responsibilities
establishing operator identity with client
internal communication channels and reporting procedures
maintenance procedures for equipment and PPE
personnel practices and guidelines
policies and procedures relating to own role, responsibility and delegation
quality and continuous improvement processes and standards
records and information systems and processes
training (induction and refresher) materials
WHS policies and procedures
work site access security clearance procedures.
Environmental requirements may include:
clean up, containment or isolation
company policies and guidelines
emergency chemical spill control measures
hazardous materials handling
regulations, by-laws and guidelines of environmental protection agencies and government departments, such as:
agriculture
emergency services
national parks and wildlife.
Hazards may include:
allergic reactions to chemicals, pests or equipment, including latex allergies
biological and animal waste
bites and stings
blood and blood-stained products
confined or restricted spaces
contaminated clothing, materials and equipment
damaged or inappropriate equipment
dust and fibres
electrical hazards arising from:
cables
electrical fittings:
switches
lights
untested electrical equipment
extremes of heat and temperature
fatigue
fire
gas
heights
inadequate lighting and ventilation
infectious and zoonotic diseases, such as:
scabies
Q fever
leaks, spills, splashes and sprays
manual-handling techniques, including awkward and repetitive postures
mobile or vehicle hazards around plant and vehicles, such as moving or unguarded parts
noise, for example from portable and stationary equipment
occupational violence and bullying
poor personal hygiene practices
release of substances with negative environmental impact
unsafe underfoot conditions, such as slippery, uneven and rough surfaces
work in unfamiliar isolated and remote environments.
Equipment may include:
batteries
bulk liquid tanks, pumps, hoses and fixtures
bunded trays
cages
cameras
computers
contaminated clothing bags
cradles
dishes
drills
dusters
electronic inspection or recording devices
elevated work platforms
extension cords
eyewashes and showers
firearms
first aid kits appropriate to tasks and locations
flexible lights
flushing agents
generators
GPS
hoses
injectors
knives
ladders
ladder racks
lockable chemical and equipment storage areas
magnifying glasses
measuring jugs
mirrors
mobile phones
nets
personal protective clothing and equipment
prodding and probing sticks and rods
sand and other absorbers
screwdrivers
sharps containers
sound, moisture and movement detectors
sounding instruments
specimen bottles
spray equipment
tongs
torches
waste disposal containers
water supply access facilities fitted with suitable backflow prevention devices.
Vehicle may be either two or four-wheel drive and include:
all terrain vehicles (ATV)
equipment trailers
light trucks and vans
panel vans
tray utilities.
Emergency response procedures may include:
clean up
containment
decontamination
first aid
isolation
notification of authorities
use of firefighting appliances
use of PPE
work site or workplace evacuation.
Safety warnings may include:
charts and posters
instructions
labels
signs and placards
symbols.
Safety information may include:
chemical co-location, separation and segregation requirements
chemical manifests
chemical registers
colour codes
company policies and procedures
container and package storage arrangements
emergency management plans
manufacturer instructions
manufacturer specifications
operation manuals
safety data check sheets
SDS
statutory storage limits
waste disposal information
WHS information.
Manufacturer specifications may include:
emergency response resources
equipment operating manuals
government publications
instructional guides
other resources supplied by manufacturer, such as:
laminated cards
notices
wall posters
product labels
safety instructions pre-printed on equipment
SDS.
Chemicals may include:
cleaning agents
flammable products
pesticides
registered agricultural and veterinary (AGVET) products.
Personal protective equipment may include:
air-line and self-contained respirators
breathing respirators:
full-face
half-face
chemical-impervious gloves
chemical-resistant aprons
communication equipment
drinking fluids
dust masks
eye protection, such as:
safety glasses
eyewashes and showers
goggles
face shields (splash-proof)
hair nets
hard hats
hearing protection
high-visibility vests or clothing
long pants
noise protection
non-slip safety shoes or boots
overalls, coveralls or other chemical protective clothing
safety harnesses
soap and towels
sunscreen
washable sun hats
wet-work protective clothing.
Waste may include:
absorbent material, rags or other contaminated cleaning materials
used containers
used or contaminated PPE
used or unused chemicals
vehicle wash run-off
chemicals past the expiry date
materials used in cleaning up spillages
packaging materials.
Authorised personnel may include:
company staff
licensed pest management technicians
suitably licensed drivers.
Regulatory and company documentation may include:
accident and incident reports
certificates and notices
customer files and databases
invoices
job sheets
logbooks
receipts
risk assessments
WHS control procedures and forms
work diaries.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed by observing practical demonstration of the operation and maintenance of a pest management service vehicle, including the storage area and contents. The demonstration may be conducted in a real or simulated work environment.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.
In particular the person should demonstrate the ability to:
apply knowledge of emergency response procedures
comply with company, legislative and regulatory requirements
demonstrate good storage and housekeeping practices, particularly those relating to the labelling and security of chemicals
identify hazards and risks associated with pest management and apply knowledge of hierarchy of hazard control
identify vehicle capacities against intended use
maintain secure and accessible storage area
safely operate pest management equipment on a vehicle
systematically use stock control records and chemical register or manifest.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.
Resource implications for assessment include access to:
suitable work site or venue
equipment operating manuals and SDS
PPE related to pest management equipment and chemicals
plain English version of relevant statutes and procedures
relevant databases and information
suitable pest management equipment and chemicals attached to a commercial vehicle, including:
vehicle-mounted pest management equipment, such as pump and hose reel, bunded trays, and storage tanks
portable equipment and tools
work order instructions, work plans and schedules, and policy documents
assessment instruments, including personal planner and assessment record book.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Guidance information for assessment
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
This unit could be assessed on its own or in combination with other units relevant to the job function, for example:
CPPPMT3002A Assess pest management options
CPPPMT3005A Modify environment to manage pests
CPPPMT3006A Apply pesticides to manage pests
CPPPMT3007A Implement pest management plans
CPPPMT3009A Advise clients on pest management options
CPPPMT3011A Conduct fumigation.