Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirements may relate to:
apprehension and powers of arrest
Australian standards and quality assurance requirements
counter-terrorism
crowd control and control of persons under the influence of intoxicating substances
force continuum, use of force guidelines
general 'duty of care' responsibilities
inspection of people and property, and search and seizure of goods
licensing or certification requirements
privacy and confidentiality
relevant commonwealth, state and territory legislation, codes and national standards for:
anti-discrimination
cultural and ethnic diversity
environmental issues
equal employment opportunity
industrial relations
Occupational Health and Safety (OHS)
relevant industry codes of practice
trespass and the removal of persons.
Organisational requirements may relate to:
access and equity policies, principles and practices
business and performance plans
client service standards
code of conduct, code of ethics
communication and reporting procedures
complaint and dispute resolution procedures
emergency and evacuation procedures
employer and employee rights and responsibilities
OHS policies, procedures and programs
own role, responsibility and authority
personal and professional development
privacy and confidentiality of information
quality assurance and continuous improvement processes and standards
resource parameters and procedures
roles, functions and responsibilities of security personnel
storage and disposal of information.
Informationmay include:
audio or video recordings
charts
computer-based information
data
drawings
evidence
logs
original and backup tapes
original, copy and negative film and photographs
photographs or images
physical items (eg specimens, samples)
radio or telephone records
reports.
Clientsmay include:
corporations
general public
government agencies
insurance companies
judicial representatives
legal representatives
loss assessors
police.
Business equipment and technologymay include:
calculators
facsimile machines
internet
standard commercial computer software and hardware
telephones.
Factorsmay relate to:
client requirements
commercial value of information
consequence of loss
cost of alternative arrangements
duration (eg short term or long term)
environmental considerations (eg temperature, humidity, light, electro magnetic fields)
intellectual property
legal requirements
potential to harm individuals, organisations and countries safety of information
potential use of information
principles for managing exhibits and evidence
requirements for retrieval
security (eg off organisational premises)
sensitivity of information.
Relevant personsmay include:
clients
colleagues
information storage specialists
judicial representatives
police
security personnel
supervisor.
Storage arrangements:
are appropriate to required storage timeframe
are suitable for the effective retention and preservation of information in original condition
prevent cross contamination
prevent damage
prevent interference or tampering
prevent theft damage.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
using appropriate technology to label, register and record information
maintaining accurate records and information systems which monitor the security and movement of information
complying with procedures and guidelines for storing and protecting information using a range of storage methods
complying with requirements for storage and preservation of evidence
disposing of information in compliance with legal requirements.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to plain English version of relevant statutes and procedures
access to a registered provider of assessment services
access to a suitable venue and equipment
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency could be assessed using the following methods of assessment:
observation of processes and procedures
questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.